Cloudinary and Delighted Integration

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Automatically send customer satisfaction surveys via Delighted after new media is uploaded to Cloudinary using Latenode. Customize the logic with JavaScript and scale affordably, paying only for execution time, to gain targeted feedback on your visual content.

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Cloudinary

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Cloudinary and Delighted

Create a New Scenario to Connect Cloudinary and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cloudinary, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cloudinary or Delighted will be your first step. To do this, click "Choose an app," find Cloudinary or Delighted, and select the appropriate trigger to start the scenario.

Add the Cloudinary Node

Select the Cloudinary node from the app selection panel on the right.

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Cloudinary

Configure the Cloudinary

Click on the Cloudinary node to configure it. You can modify the Cloudinary URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Cloudinary node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Delighted

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Run node once

Configure the Cloudinary and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Cloudinary and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Cloudinary, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Cloudinary and Delighted integration works as expected. Depending on your setup, data should flow between Cloudinary and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Cloudinary and Delighted

Delighted + Slack: When a new negative response is received in Delighted, a message is automatically sent to a specified Slack channel, prompting the team to investigate the issue.

Delighted + Cloudinary + Zendesk: When a new survey response is received in Delighted, the system searches for relevant images in Cloudinary based on keywords in the feedback. These images are then attached to a new Zendesk ticket, providing visual context for support agents.

Cloudinary and Delighted integration alternatives

About Cloudinary

Automate image and video optimization with Cloudinary in Latenode. Resize, convert, and deliver media assets based on triggers or data from any app. Streamline content workflows by integrating Cloudinary’s powerful transformations directly into your automated processes, reducing manual work. Scale efficiently and pay only for execution time.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

See how Latenode works

FAQ Cloudinary and Delighted

How can I connect my Cloudinary account to Delighted using Latenode?

To connect your Cloudinary account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Cloudinary and click on "Connect".
  • Authenticate your Cloudinary and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on newly uploaded images?

Yes, you can! With Latenode, automatically trigger Delighted surveys after new images are uploaded to Cloudinary. Get feedback on visuals to improve engagement with your audience.

What types of tasks can I perform by integrating Cloudinary with Delighted?

Integrating Cloudinary with Delighted allows you to perform various tasks, including:

  • Send surveys when updated product images are uploaded to Cloudinary.
  • Track customer satisfaction based on newly released marketing visuals.
  • Analyze sentiment related to images used in promotional campaigns.
  • Automate feedback collection for image-heavy content.
  • Create reports on image quality and customer satisfaction scores.

How does Latenode handle large Cloudinary asset volumes?

Latenode is designed to scale. It efficiently manages large asset volumes from Cloudinary, processing data using robust no-code logic and optional JavaScript steps.

Are there any limitations to the Cloudinary and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex image analysis requiring custom AI models may need custom code.
  • Delighted's survey limits still apply, regardless of Latenode's automation.
  • Rate limits from both Cloudinary and Delighted APIs are enforced.

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