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Automatically send customer satisfaction surveys via Delighted after new media is uploaded to Cloudinary using Latenode. Customize the logic with JavaScript and scale affordably, paying only for execution time, to gain targeted feedback on your visual content.
Connect Cloudinary and Delighted in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cloudinary, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cloudinary or Delighted will be your first step. To do this, click "Choose an app," find Cloudinary or Delighted, and select the appropriate trigger to start the scenario.

Select the Cloudinary node from the app selection panel on the right.

Cloudinary
Click on the Cloudinary node to configure it. You can modify the Cloudinary URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Cloudinary node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

Cloudinary
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Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Cloudinary
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Iterator
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Webhook response
After configuring Cloudinary, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Cloudinary and Delighted integration works as expected. Depending on your setup, data should flow between Cloudinary and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack: When a new negative response is received in Delighted, a message is automatically sent to a specified Slack channel, prompting the team to investigate the issue.
Delighted + Cloudinary + Zendesk: When a new survey response is received in Delighted, the system searches for relevant images in Cloudinary based on keywords in the feedback. These images are then attached to a new Zendesk ticket, providing visual context for support agents.
About Cloudinary
Automate image and video optimization with Cloudinary in Latenode. Resize, convert, and deliver media assets based on triggers or data from any app. Streamline content workflows by integrating Cloudinary’s powerful transformations directly into your automated processes, reducing manual work. Scale efficiently and pay only for execution time.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Cloudinary account to Delighted using Latenode?
To connect your Cloudinary account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on newly uploaded images?
Yes, you can! With Latenode, automatically trigger Delighted surveys after new images are uploaded to Cloudinary. Get feedback on visuals to improve engagement with your audience.
What types of tasks can I perform by integrating Cloudinary with Delighted?
Integrating Cloudinary with Delighted allows you to perform various tasks, including:
How does Latenode handle large Cloudinary asset volumes?
Latenode is designed to scale. It efficiently manages large asset volumes from Cloudinary, processing data using robust no-code logic and optional JavaScript steps.
Are there any limitations to the Cloudinary and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: