How to connect Cloudinary and Zoho Desk
Create a New Scenario to Connect Cloudinary and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cloudinary, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cloudinary or Zoho Desk will be your first step. To do this, click "Choose an app," find Cloudinary or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Cloudinary Node
Select the Cloudinary node from the app selection panel on the right.


Cloudinary

Configure the Cloudinary
Click on the Cloudinary node to configure it. You can modify the Cloudinary URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Cloudinary node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Cloudinary and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cloudinary and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Cloudinary, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cloudinary and Zoho Desk integration works as expected. Depending on your setup, data should flow between Cloudinary and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Cloudinary and Zoho Desk
Zoho Desk + Cloudinary + Google Drive: When a new attachment is added to a Zoho Desk ticket, the file is uploaded to Cloudinary. Then, the Cloudinary URL is used to create a file in a specified Google Drive folder, effectively archiving the image asset.
Zoho Desk + Cloudinary + Slack: When a new image attachment is added to a Zoho Desk ticket, the image is uploaded to Cloudinary, and a Slack notification is sent to the design team with the Cloudinary URL. The specific image type trigger isn't directly available but could be implemented using conditional logic.
Cloudinary and Zoho Desk integration alternatives

About Cloudinary
Automate image and video optimization with Cloudinary in Latenode. Resize, convert, and deliver media assets based on triggers or data from any app. Streamline content workflows by integrating Cloudinary’s powerful transformations directly into your automated processes, reducing manual work. Scale efficiently and pay only for execution time.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Cloudinary and Zoho Desk
How can I connect my Cloudinary account to Zoho Desk using Latenode?
To connect your Cloudinary account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Cloudinary and click on "Connect".
- Authenticate your Cloudinary and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add Cloudinary images to Zoho Desk tickets?
Yes, you can! Latenode lets you automate this, ensuring your support team has immediate access to relevant visuals directly within Zoho Desk tickets, improving response times.
What types of tasks can I perform by integrating Cloudinary with Zoho Desk?
Integrating Cloudinary with Zoho Desk allows you to perform various tasks, including:
- Automatically attach Cloudinary images to new Zoho Desk tickets.
- Update ticket properties in Zoho Desk based on Cloudinary asset metadata.
- Trigger Cloudinary transformations when a Zoho Desk ticket is updated.
- Archive Cloudinary assets linked to closed Zoho Desk tickets.
- Generate image reports in Zoho Desk using Cloudinary usage data.
Can I use JavaScript to customize my CloudinaryZoho Desk integration?
Yes, with Latenode, you can use JavaScript blocks to manipulate data between Cloudinary and Zoho Desk, adding custom logic and transformations.
Are there any limitations to the Cloudinary and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript coding.
- Real-time synchronization depends on the API rate limits of both platforms.
- Initial setup requires understanding of both Cloudinary and Zoho Desk APIs.