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How to connect CloudTalk and AI: Stability
Create a New Scenario to Connect CloudTalk and AI: Stability
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or AI: Stability will be your first step. To do this, click "Choose an app," find CloudTalk or AI: Stability, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
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Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI: Stability Node
Next, click the plus (+) icon on the CloudTalk node, select AI: Stability from the list of available apps, and choose the action you need from the list of nodes within AI: Stability.
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Authenticate AI: Stability
Now, click the AI: Stability node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI: Stability settings. Authentication allows you to use AI: Stability through Latenode.
Configure the CloudTalk and AI: Stability Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and AI: Stability Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring CloudTalk, AI: Stability, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and AI: Stability integration works as expected. Depending on your setup, data should flow between CloudTalk and AI: Stability (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and AI: Stability
CloudTalk + AI: Stability + Slack: When a new call is received in CloudTalk, the system checks for specific keywords indicative of customer dissatisfaction in the call transcript using AI. If such keywords are found, AI Stability generates an image based on the identified issue, and this image is sent to a dedicated Slack channel for immediate attention.
CloudTalk + AI: Stability + Zendesk: When a new call is received in CloudTalk, AI Stability generates an image based on the call transcript to visually represent the customer's problem. This image is then attached to the corresponding Zendesk support ticket for better issue understanding and faster resolution.
CloudTalk and AI: Stability integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About AI: Stability
Generate images via AI: Stability directly within Latenode automation flows. Streamline content creation, personalize marketing visuals, or automate design tasks. Latenode gives you control over prompt-based AI generation, plus direct connections to your other apps – no coding needed, just visual automation.
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FAQ CloudTalk and AI: Stability
How can I connect my CloudTalk account to AI: Stability using Latenode?
To connect your CloudTalk account to AI: Stability on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and AI: Stability accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I generate images from call transcripts automatically?
Yes, you can! Latenode enables this by passing CloudTalk call transcripts to AI: Stability. This visualizes key insights, improving agent training and customer understanding.
What types of tasks can I perform by integrating CloudTalk with AI: Stability?
Integrating CloudTalk with AI: Stability allows you to perform various tasks, including:
- Generating marketing images based on successful call scripts.
- Creating visual summaries of customer feedback from call recordings.
- Automatically producing demo images mentioned during sales calls.
- Generating personalized images for follow-up emails after customer interactions.
- Creating call center training materials with relevant AI-generated visuals.
How secure is my CloudTalk data when using Latenode integrations?
Latenode uses advanced encryption and secure authentication to ensure your CloudTalk data remains protected during all integration processes.
Are there any limitations to the CloudTalk and AI: Stability integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI: Stability image generation depends on the clarity of CloudTalk call transcripts.
- High volumes of calls may impact image generation processing times.
- Complex image prompts require higher AI: Stability resources.
