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Sync CloudTalk call data to Brilliant Directories, automatically updating member profiles with interaction history. Latenode’s no-code editor and affordable pricing make optimizing communication workflows easier and more cost-effective.
Connect CloudTalk and Brilliant Directories in minutes with Latenode.
Create CloudTalk to Brilliant Directories workflow
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Create a New Scenario to Connect CloudTalk and Brilliant Directories
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Brilliant Directories will be your first step. To do this, click "Choose an app," find CloudTalk or Brilliant Directories, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Brilliant Directories Node
Next, click the plus (+) icon on the CloudTalk node, select Brilliant Directories from the list of available apps, and choose the action you need from the list of nodes within Brilliant Directories.
CloudTalk
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Brilliant Directories
Authenticate Brilliant Directories
Now, click the Brilliant Directories node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Brilliant Directories settings. Authentication allows you to use Brilliant Directories through Latenode.
Configure the CloudTalk and Brilliant Directories Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Brilliant Directories Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Brilliant Directories
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Brilliant Directories, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Brilliant Directories integration works as expected. Depending on your setup, data should flow between CloudTalk and Brilliant Directories (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Brilliant Directories + Slack: When a new call is missed in CloudTalk, find the associated contact in Brilliant Directories and send a Slack message to a specified channel with the contact's directory profile link.
Brilliant Directories + CloudTalk + Google Sheets: When a new user is created in Brilliant Directories, create a contact in CloudTalk and log the new user's details to a Google Sheet.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Brilliant Directories
Orchestrate Brilliant Directories data within Latenode to automate member management and content workflows. Sync directory listings with CRMs, trigger email sequences based on membership changes, or automate content moderation. Extend directory features with Latenode's AI tools and custom JavaScript actions.
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How can I connect my CloudTalk account to Brilliant Directories using Latenode?
To connect your CloudTalk account to Brilliant Directories on Latenode, follow these steps:
Can I automatically update member info in Brilliant Directories from CloudTalk calls?
Yes, you can! Latenode lets you sync data, ensuring member profiles are always up-to-date, saving you time and improving data accuracy via flexible workflows.
What types of tasks can I perform by integrating CloudTalk with Brilliant Directories?
Integrating CloudTalk with Brilliant Directories allows you to perform various tasks, including:
How easily can I handle CloudTalk API rate limits inside Latenode workflows?
Latenode's built-in tools automatically manage API rate limits, ensuring reliable data flow and preventing interruptions in your CloudTalk automations.
Are there any limitations to the CloudTalk and Brilliant Directories integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: