How to connect CloudTalk and Campaign Monitor
Create a New Scenario to Connect CloudTalk and Campaign Monitor
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Campaign Monitor will be your first step. To do this, click "Choose an app," find CloudTalk or Campaign Monitor, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Campaign Monitor Node
Next, click the plus (+) icon on the CloudTalk node, select Campaign Monitor from the list of available apps, and choose the action you need from the list of nodes within Campaign Monitor.

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Authenticate Campaign Monitor
Now, click the Campaign Monitor node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Campaign Monitor settings. Authentication allows you to use Campaign Monitor through Latenode.
Configure the CloudTalk and Campaign Monitor Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Campaign Monitor Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Campaign Monitor
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Campaign Monitor, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Campaign Monitor integration works as expected. Depending on your setup, data should flow between CloudTalk and Campaign Monitor (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Campaign Monitor
CloudTalk + Campaign Monitor + Google Sheets: When a new contact is created in CloudTalk, the contact's details are added or updated in Campaign Monitor. Subsequently, a new row is added to a Google Sheet to track these new contacts for reporting purposes.
Campaign Monitor + CloudTalk + Slack: When a subscriber clicks through a campaign in Campaign Monitor, their contact information is found or created in CloudTalk. A Slack message is then sent to a specified channel, notifying the sales team of the contact's engagement.
CloudTalk and Campaign Monitor integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Campaign Monitor
Use Campaign Monitor in Latenode to automate email marketing based on triggers from other apps. Sync contact lists, personalize campaigns, and track results directly within your workflows. Latenode adds scheduling, conditional logic, and data transformation for sophisticated, automated outreach, bypassing Campaign Monitor's limits.
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See how Latenode works
FAQ CloudTalk and Campaign Monitor
How can I connect my CloudTalk account to Campaign Monitor using Latenode?
To connect your CloudTalk account to Campaign Monitor on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Campaign Monitor accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I add new CloudTalk contacts to Campaign Monitor?
Yes, you can! Latenode automates contact syncing, ensuring new CloudTalk contacts are automatically added to your Campaign Monitor lists. This saves time and improves marketing efforts.
What types of tasks can I perform by integrating CloudTalk with Campaign Monitor?
Integrating CloudTalk with Campaign Monitor allows you to perform various tasks, including:
- Automatically adding new CloudTalk contacts to a Campaign Monitor list.
- Triggering email campaigns based on specific CloudTalk call outcomes.
- Updating contact details in Campaign Monitor after a CloudTalk call.
- Segmenting contacts in Campaign Monitor based on CloudTalk call data.
- Sending follow-up emails via Campaign Monitor after a missed call.
HowsecureistheCloudTalkintegrationwithCampaignMonitoronLatenode?
Latenode employs robust security measures, including encryption and secure authentication, ensuring your data is protected during integration.
Are there any limitations to the CloudTalk and Campaign Monitor integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time synchronization depends on the API rate limits of both services.
- Custom fields may need manual mapping during the initial setup.