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Automatically convert CloudTalk call recordings into various formats using Converter. Latenodeβs visual editor and flexible API connectivity simplify the process. Scale your audio conversions affordably as you pay only for execution time.
Connect CloudTalk and Converter in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Converter will be your first step. To do this, click "Choose an app," find CloudTalk or Converter, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Converter from the list of available apps, and choose the action you need from the list of nodes within Converter.

CloudTalk
β
Converter
Now, click the Converter node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Converter settings. Authentication allows you to use Converter through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Converter
Trigger on Webhook
β
CloudTalk
β
β
Iterator
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Webhook response
After configuring CloudTalk, Converter, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Converter integration works as expected. Depending on your setup, data should flow between CloudTalk and Converter (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Converter + Google Sheets: When a new call is registered in CloudTalk, if a recording exists, it's converted to text using the Converter. The generated text is then added as a new row in a Google Sheets spreadsheet for analysis and record-keeping.
CloudTalk + Converter + Email: When a new call is received in CloudTalk and a voicemail is left, the audio is converted to text. The transcribed text from Converter is then sent as the body of an email to a predefined contact, ensuring prompt communication of important messages.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Converter
Need to standardize file formats? Integrate Converter in Latenode to automatically transform documents as part of any workflow. Convert PDFs to text, images to vector graphics, and more. Automate data entry, content repurposing, or reporting pipelines with no-code ease and JavaScript customization. Stop juggling formats manually.
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How can I connect my CloudTalk account to Converter using Latenode?
To connect your CloudTalk account to Converter on Latenode, follow these steps:
Can I automatically convert audio from CloudTalk calls?
Yes, Latenode lets you automatically convert CloudTalk call recordings using Converter. This saves time and ensures consistent file formats for analysis and storage via flexible no-code workflows.
What types of tasks can I perform by integrating CloudTalk with Converter?
Integrating CloudTalk with Converter allows you to perform various tasks, including:
Can I use custom JavaScript functions with CloudTalk data?
Yes, Latenode allows custom JavaScript functions to process CloudTalk data,enabling advanced data manipulation & enrichment before using Converter.
Are there any limitations to the CloudTalk and Converter integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: