How to connect CloudTalk and Deepgram
Create a New Scenario to Connect CloudTalk and Deepgram
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Deepgram will be your first step. To do this, click "Choose an app," find CloudTalk or Deepgram, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Deepgram Node
Next, click the plus (+) icon on the CloudTalk node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.

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Authenticate Deepgram
Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.
Configure the CloudTalk and Deepgram Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Deepgram Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Deepgram
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring CloudTalk, Deepgram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Deepgram integration works as expected. Depending on your setup, data should flow between CloudTalk and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Deepgram
CloudTalk + Deepgram + Salesforce: When a new call is registered in CloudTalk, its audio is transcribed using Deepgram. The transcript is then analyzed for specific keywords, and these keywords, along with the transcript, are logged as a new record to the corresponding customer's record in Salesforce.
CloudTalk + Deepgram + Google Sheets: When a new call is completed in CloudTalk, Deepgram summarizes the call. The summary and call details are then added as a new row to a Google Sheet for reporting purposes.
CloudTalk and Deepgram integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Deepgram
Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.
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FAQ CloudTalk and Deepgram
How can I connect my CloudTalk account to Deepgram using Latenode?
To connect your CloudTalk account to Deepgram on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Deepgram accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I transcribe voicemails and analyze sentiment?
Yes, you can! Latenode lets you automate this using no-code blocks and even AI steps for sentiment analysis. Get actionable insights from customer interactions faster.
What types of tasks can I perform by integrating CloudTalk with Deepgram?
Integrating CloudTalk with Deepgram allows you to perform various tasks, including:
- Automatically transcribe call recordings for quality assurance.
- Analyze customer sentiment from call transcripts in real-time.
- Trigger alerts based on keywords detected in transcribed calls.
- Route calls to specific agents based on transcription analysis.
- Store call transcripts and sentiment data in a database.
How does Latenode handle high call volumes from CloudTalk?
Latenode's scalable architecture efficiently processes large volumes of data from CloudTalk, ensuring timely Deepgram transcription and analysis.
Are there any limitations to the CloudTalk and Deepgram integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Transcription accuracy depends on audio quality and language complexity.
- Large call volumes may impact processing time for transcriptions.
- Deepgram usage is subject to their pricing and API limits.