How to connect CloudTalk and DonationAlerts
Create a New Scenario to Connect CloudTalk and DonationAlerts
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or DonationAlerts will be your first step. To do this, click "Choose an app," find CloudTalk or DonationAlerts, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the DonationAlerts Node
Next, click the plus (+) icon on the CloudTalk node, select DonationAlerts from the list of available apps, and choose the action you need from the list of nodes within DonationAlerts.

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DonationAlerts

Authenticate DonationAlerts
Now, click the DonationAlerts node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your DonationAlerts settings. Authentication allows you to use DonationAlerts through Latenode.
Configure the CloudTalk and DonationAlerts Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and DonationAlerts Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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DonationAlerts
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring CloudTalk, DonationAlerts, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and DonationAlerts integration works as expected. Depending on your setup, data should flow between CloudTalk and DonationAlerts (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and DonationAlerts
CloudTalk + DonationAlerts + Discord bot: When a new call ends in CloudTalk, fetch the latest donation alert from DonationAlerts and send that information to a specified Discord channel to encourage further support from viewers.
DonationAlerts + CloudTalk + Slack: When a new donation alert is received in DonationAlerts, find a user in Slack via email and send an SMS through CloudTalk prompting a thank you call.
CloudTalk and DonationAlerts integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About DonationAlerts
Use DonationAlerts in Latenode to automate alerts and data flows based on donation events. Trigger custom actions like thank-you messages in Discord, update spreadsheets, or manage CRM entries. Scale donation-driven workflows with flexible no-code logic, JavaScript functions, and direct API access, paying only for execution time.
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See how Latenode works
FAQ CloudTalk and DonationAlerts
How can I connect my CloudTalk account to DonationAlerts using Latenode?
To connect your CloudTalk account to DonationAlerts on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and DonationAlerts accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get notified in CloudTalk about new donations?
Yes, you can! Latenode lets you trigger CloudTalk calls or messages when DonationAlerts receives a donation, improving response time and acknowledging supporters quickly.
What types of tasks can I perform by integrating CloudTalk with DonationAlerts?
Integrating CloudTalk with DonationAlerts allows you to perform various tasks, including:
- Automatically trigger a CloudTalk call to thank a top donor.
- Send a personalized SMS via CloudTalk for large donations.
- Update CloudTalk contact information based on DonationAlerts data.
- Log donation details in CloudTalk's call notes for context.
- Create CloudTalk tasks for follow-up based on donation frequency.
How can I use CloudTalk data to personalize donation appeals?
Use Latenode's JavaScript blocks to analyze CloudTalk data, segment contacts, and tailor DonationAlerts messages for higher engagement.
Are there any limitations to the CloudTalk and DonationAlerts integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require some JavaScript knowledge.
- Real-time data sync depends on the API limits of both apps.
- Initial setup requires admin access to both CloudTalk and DonationAlerts.