How to connect CloudTalk and Dropbox
Create a New Scenario to Connect CloudTalk and Dropbox
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Dropbox will be your first step. To do this, click "Choose an app," find CloudTalk or Dropbox, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Dropbox Node
Next, click the plus (+) icon on the CloudTalk node, select Dropbox from the list of available apps, and choose the action you need from the list of nodes within Dropbox.

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Authenticate Dropbox
Now, click the Dropbox node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Dropbox settings. Authentication allows you to use Dropbox through Latenode.
Configure the CloudTalk and Dropbox Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Dropbox Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring CloudTalk, Dropbox, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Dropbox integration works as expected. Depending on your setup, data should flow between CloudTalk and Dropbox (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Dropbox
CloudTalk + Dropbox + Google Sheets: When a new call recording is available in CloudTalk, upload the recording to Dropbox and log the call details, such as caller ID and duration, into a Google Sheets spreadsheet for analysis.
Dropbox + CloudTalk + Slack: When a new file (call recording) is added to a specific Dropbox folder, search for the contact associated with the call in CloudTalk and send a message to a Slack channel for team review, including details about the call.
CloudTalk and Dropbox integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Dropbox
Automate file workflows using Dropbox in Latenode. Watch folders for new files, then trigger processes: send notifications, update databases, or archive content. Use Latenode to connect Dropbox to other apps and add custom logic—parsing, AI, or data transforms—without complex coding. Scale file automation easily.
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FAQ CloudTalk and Dropbox
How can I connect my CloudTalk account to Dropbox using Latenode?
To connect your CloudTalk account to Dropbox on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Dropbox accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically save call recordings to Dropbox?
Yes, you can! Latenode allows automatic saving of CloudTalk call recordings to Dropbox. Centralize files with no-code, enhance with JavaScript, and scale your automation effortlessly.
What types of tasks can I perform by integrating CloudTalk with Dropbox?
Integrating CloudTalk with Dropbox allows you to perform various tasks, including:
- Automatically back up call recordings in Dropbox.
- Create shared folders for specific CloudTalk agents.
- Log call details and transcripts into Dropbox files.
- Trigger Dropbox uploads based on call outcomes.
- Share Dropbox files directly within CloudTalk interactions.
Can I use JavaScript to customize the file naming convention?
Yes! Latenode supports JavaScript code blocks, enabling advanced customization of your CloudTalk and Dropbox file naming and organization.
Are there any limitations to the CloudTalk and Dropbox integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large call recording files might experience longer processing times.
- Complex file organization may require custom JavaScript coding.
- Real-time file synchronization depends on network conditions.