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Automatically create Etsy support tickets from CloudTalk call data and route them to the right team, leveraging Latenode's visual editor to build custom workflows without code and pay only for execution time.
Connect CloudTalk and Etsy in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Etsy will be your first step. To do this, click "Choose an app," find CloudTalk or Etsy, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Etsy from the list of available apps, and choose the action you need from the list of nodes within Etsy.

CloudTalk
β
Etsy
Now, click the Etsy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Etsy settings. Authentication allows you to use Etsy through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Etsy
Trigger on Webhook
β
CloudTalk
β
β
Iterator
β
Webhook response
After configuring CloudTalk, Etsy, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Etsy integration works as expected. Depending on your setup, data should flow between CloudTalk and Etsy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Etsy + Slack: When a new call is received in CloudTalk, the automation searches for related Etsy transactions. If a transaction is found, a message is sent to a Slack channel with details about the call and the Etsy order.
CloudTalk + Etsy + Google Sheets: When a new call is received in CloudTalk, the automation searches for related Etsy transactions. If a transaction is found, the details of the call and the Etsy order are logged in a Google Sheet for tracking customer service interactions.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Etsy
Automate Etsy tasks within Latenode. Sync product listings, track orders, and manage customer data using visual workflows. Connect Etsy to your CRM, accounting software, or marketing platforms to streamline operations. Use Latenode's no-code tools and JavaScript blocks for custom logic and scalable, cost-effective automation.
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How can I connect my CloudTalk account to Etsy using Latenode?
To connect your CloudTalk account to Etsy on Latenode, follow these steps:
Can I automatically update Etsy orders via CloudTalk?
Yes! Latenode enables automatic Etsy order updates via CloudTalk. Keep customers informed via personalized calls triggered by order changes. Boost satisfaction and reduce support workload.
What types of tasks can I perform by integrating CloudTalk with Etsy?
Integrating CloudTalk with Etsy allows you to perform various tasks, including:
Can I use JavaScript to extend CloudTalk's functionality?
Yes! Latenode allows you to use JavaScript to customize CloudTalk integrations. Easily add advanced logic and data transformations to your workflows.
Are there any limitations to the CloudTalk and Etsy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: