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Aggregate relevant news from Feedly based on keywords extracted from CloudTalk call transcripts. Use Latenode's visual editor and JavaScript blocks to refine data and empower support agents with relevant context.
Connect CloudTalk and Feedly in minutes with Latenode.
Create CloudTalk to Feedly workflow
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Feedly
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Create a New Scenario to Connect CloudTalk and Feedly
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Feedly will be your first step. To do this, click "Choose an app," find CloudTalk or Feedly, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Feedly Node
Next, click the plus (+) icon on the CloudTalk node, select Feedly from the list of available apps, and choose the action you need from the list of nodes within Feedly.
CloudTalk
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Feedly
Authenticate Feedly
Now, click the Feedly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Feedly settings. Authentication allows you to use Feedly through Latenode.
Configure the CloudTalk and Feedly Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Feedly Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Feedly
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Feedly, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Feedly integration works as expected. Depending on your setup, data should flow between CloudTalk and Feedly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Feedly + Slack: When a new call is completed in CloudTalk, the workflow will search Feedly for customer-related news articles based on keywords extracted from the call details. The relevant articles will then be shared in a dedicated Slack channel.
CloudTalk + Feedly + HubSpot: Following a call in CloudTalk, this workflow will search Feedly for articles related to the customer involved in the call. It will then create a note engagement in HubSpot with the article link for future customer insights and reference.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Feedly
Aggregate and filter Feedly articles within Latenode to automate content-driven workflows. Track brand mentions, industry trends, or competitor activity, then instantly trigger actions like posting to social media, updating databases, or notifying teams—all based on custom rules and logic.
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How can I connect my CloudTalk account to Feedly using Latenode?
To connect your CloudTalk account to Feedly on Latenode, follow these steps:
Can I automatically share call notes to Feedly?
Yes, you can! Latenode allows this with a no-code flow. Automatically update Feedly with call summaries for faster insights and team awareness.
What types of tasks can I perform by integrating CloudTalk with Feedly?
Integrating CloudTalk with Feedly allows you to perform various tasks, including:
How do I handle CloudTalk call data on Latenode?
Latenode offers flexible data mapping. Use no-code blocks or JavaScript to transform call data before sending it to Feedly.
Are there any limitations to the CloudTalk and Feedly integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: