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Automatically analyze CloudTalk call recordings in Fireflies.ai for key insights. Latenode’s visual editor makes customization easy, while affordable execution-based pricing scales with your needs.
Connect CloudTalk and Fireflies.ai in minutes with Latenode.
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Create a New Scenario to Connect CloudTalk and Fireflies.ai
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Fireflies.ai will be your first step. To do this, click "Choose an app," find CloudTalk or Fireflies.ai, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Fireflies.ai Node
Next, click the plus (+) icon on the CloudTalk node, select Fireflies.ai from the list of available apps, and choose the action you need from the list of nodes within Fireflies.ai.
CloudTalk
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Fireflies.ai
Authenticate Fireflies.ai
Now, click the Fireflies.ai node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Fireflies.ai settings. Authentication allows you to use Fireflies.ai through Latenode.
Configure the CloudTalk and Fireflies.ai Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Fireflies.ai Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Fireflies.ai
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Fireflies.ai, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Fireflies.ai integration works as expected. Depending on your setup, data should flow between CloudTalk and Fireflies.ai (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Fireflies.ai + Slack: When a new call is registered in CloudTalk, Fireflies.ai generates a transcript. This transcript is then summarized, and the summary is sent to a designated Slack channel for team review.
CloudTalk + Fireflies.ai + Google Sheets: When a new call occurs in CloudTalk, Fireflies.ai generates a transcript. Key data points from the call are extracted from the transcript and used to update lead information within a Google Sheet.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Fireflies.ai
Automate meeting summaries with Fireflies.ai in Latenode. Capture transcriptions, extract action items, and push data to your CRM or project management tools. Build custom workflows to analyze call trends or automate follow-ups. Latenode adds flexible data routing and no-code logic to your AI-powered meeting intelligence.
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How can I connect my CloudTalk account to Fireflies.ai using Latenode?
To connect your CloudTalk account to Fireflies.ai on Latenode, follow these steps:
Can I analyze call sentiment from CloudTalk in Fireflies.ai?
Yes, you can! Latenode allows passing call recordings and metadata from CloudTalk to Fireflies.ai for analysis. Use AI blocks to extract insights from support interactions, improving agent training.
What types of tasks can I perform by integrating CloudTalk with Fireflies.ai?
Integrating CloudTalk with Fireflies.ai allows you to perform various tasks, including:
What CloudTalk events can trigger workflows inside Latenode?
New calls, completed calls, and call recordings in CloudTalk can trigger automated workflows in Latenode. Scale automations by utilizing Latenode's no-code and low-code capabilities.
Are there any limitations to the CloudTalk and Fireflies.ai integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: