CloudTalk and Fireflies.ai Integration

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CloudTalk + Fireflies.ai integration

Connect CloudTalk and Fireflies.ai in minutes with Latenode.

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CloudTalk

Fireflies.ai

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Fireflies.ai

Create a New Scenario to Connect CloudTalk and Fireflies.ai

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Fireflies.ai will be your first step. To do this, click "Choose an app," find CloudTalk or Fireflies.ai, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Fireflies.ai Node

Next, click the plus (+) icon on the CloudTalk node, select Fireflies.ai from the list of available apps, and choose the action you need from the list of nodes within Fireflies.ai.

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CloudTalk

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Fireflies.ai

Authenticate Fireflies.ai

Now, click the Fireflies.ai node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Fireflies.ai settings. Authentication allows you to use Fireflies.ai through Latenode.

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CloudTalk

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Fireflies.ai

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Connect Fireflies.ai

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Run node once

Configure the CloudTalk and Fireflies.ai Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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CloudTalk

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Fireflies.ai Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the CloudTalk and Fireflies.ai Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Save and Activate the Scenario

After configuring CloudTalk, Fireflies.ai, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Fireflies.ai integration works as expected. Depending on your setup, data should flow between CloudTalk and Fireflies.ai (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Fireflies.ai

CloudTalk + Fireflies.ai + Slack: When a new call is registered in CloudTalk, Fireflies.ai generates a transcript. This transcript is then summarized, and the summary is sent to a designated Slack channel for team review.

CloudTalk + Fireflies.ai + Google Sheets: When a new call occurs in CloudTalk, Fireflies.ai generates a transcript. Key data points from the call are extracted from the transcript and used to update lead information within a Google Sheet.

CloudTalk and Fireflies.ai integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Fireflies.ai

Automate meeting summaries with Fireflies.ai in Latenode. Capture transcriptions, extract action items, and push data to your CRM or project management tools. Build custom workflows to analyze call trends or automate follow-ups. Latenode adds flexible data routing and no-code logic to your AI-powered meeting intelligence.

See how Latenode works

FAQ CloudTalk and Fireflies.ai

How can I connect my CloudTalk account to Fireflies.ai using Latenode?

To connect your CloudTalk account to Fireflies.ai on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Fireflies.ai accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze call sentiment from CloudTalk in Fireflies.ai?

Yes, you can! Latenode allows passing call recordings and metadata from CloudTalk to Fireflies.ai for analysis. Use AI blocks to extract insights from support interactions, improving agent training.

What types of tasks can I perform by integrating CloudTalk with Fireflies.ai?

Integrating CloudTalk with Fireflies.ai allows you to perform various tasks, including:

  • Automatically transcribing CloudTalk calls using Fireflies.ai.
  • Creating summaries of CloudTalk interactions for sales teams.
  • Analyzing call sentiment to improve customer service quality.
  • Storing transcripts alongside customer profiles in your CRM.
  • Triggering follow-up tasks based on call content.

What CloudTalk events can trigger workflows inside Latenode?

New calls, completed calls, and call recordings in CloudTalk can trigger automated workflows in Latenode. Scale automations by utilizing Latenode's no-code and low-code capabilities.

Are there any limitations to the CloudTalk and Fireflies.ai integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • The length of calls that can be transcribed may be limited by Fireflies.ai's plan.
  • Real-time transcription and analysis may not be available.
  • Customizable sentiment analysis may require JavaScript coding in Latenode.

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