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Automatically analyze CloudTalk call data with FlyMy.AI to extract key insights and improve agent performance using Latenode's visual editor. Scale affordably by paying only for execution time while customizing every step with JavaScript.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or FlyMy.AI will be your first step. To do this, click "Choose an app," find CloudTalk or FlyMy.AI, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select FlyMy.AI from the list of available apps, and choose the action you need from the list of nodes within FlyMy.AI.

CloudTalk
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FlyMy.AI
Now, click the FlyMy.AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your FlyMy.AI settings. Authentication allows you to use FlyMy.AI through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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FlyMy.AI
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
After configuring CloudTalk, FlyMy.AI, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and FlyMy.AI integration works as expected. Depending on your setup, data should flow between CloudTalk and FlyMy.AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + FlyMy.AI + Google Sheets: When a new call is completed in CloudTalk, the call transcript is sent to FlyMy.AI for analysis. The insights from FlyMy.AI are then logged into a Google Sheet for reporting purposes.
FlyMy.AI + CloudTalk + Slack: When a prediction result is available in FlyMy.AI, it is used to identify key customer feedback. This feedback is then used to create an activity in CloudTalk and a notification is sent to the support team in Slack highlighting the customer feedback.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About FlyMy.AI
Use FlyMy.AI inside Latenode to automate AI-powered content creation. Generate articles, social media posts, or product descriptions with dynamic prompts. Scale your output by connecting FlyMy.AI to data sources, CRMs, and other apps. Process content in bulk and refine outputs with no-code filters or JavaScript—all within Latenode.
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How can I connect my CloudTalk account to FlyMy.AI using Latenode?
To connect your CloudTalk account to FlyMy.AI on Latenode, follow these steps:
Can I automatically summarize CloudTalk call transcripts using FlyMy.AI?
Yes, you can! Latenode automates this, triggering FlyMy.AI summarization whenever a CloudTalk call ends. Get key insights from customer interactions instantly, saving valuable time.
What types of tasks can I perform by integrating CloudTalk with FlyMy.AI?
Integrating CloudTalk with FlyMy.AI allows you to perform various tasks, including:
How secure is connecting CloudTalk to Latenode for automations?
Latenode employs robust security measures, including encryption and secure authentication, to protect your CloudTalk data during automation workflows.
Are there any limitations to the CloudTalk and FlyMy.AI integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: