How to connect CloudTalk and Formaloo
Create a New Scenario to Connect CloudTalk and Formaloo
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Formaloo will be your first step. To do this, click "Choose an app," find CloudTalk or Formaloo, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Formaloo Node
Next, click the plus (+) icon on the CloudTalk node, select Formaloo from the list of available apps, and choose the action you need from the list of nodes within Formaloo.

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Formaloo
Authenticate Formaloo
Now, click the Formaloo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Formaloo settings. Authentication allows you to use Formaloo through Latenode.
Configure the CloudTalk and Formaloo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Formaloo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Formaloo
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Formaloo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Formaloo integration works as expected. Depending on your setup, data should flow between CloudTalk and Formaloo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Formaloo
CloudTalk + Formaloo + Slack: When a new call is missed in CloudTalk, a new support ticket is created in Formaloo. Subsequently, a message is sent to a designated Slack channel to notify the support team about the new ticket.
Formaloo + Google Sheets + CloudTalk: When a new row is added to a Formaloo survey (customer satisfaction), the information is added to a Google Sheet and an activity is created in CloudTalk to schedule a follow-up call.
CloudTalk and Formaloo integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Formaloo
Use Formaloo in Latenode to build forms and surveys, then automate follow-up tasks. Capture data via Formaloo and trigger workflows to update databases, send personalized emails, or create support tickets. Automate form-based data entry, reducing manual work. Using Latenode adds logic, integrations, and scheduling that Formaloo alone can't handle.
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See how Latenode works
FAQ CloudTalk and Formaloo
How can I connect my CloudTalk account to Formaloo using Latenode?
To connect your CloudTalk account to Formaloo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Formaloo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Formaloo entries from CloudTalk calls?
Yes, you can! Latenode lets you automate entry creation upon call completion. This ensures seamless data capture, enhanced by flexible no-code logic and JavaScript for custom transformations.
What types of tasks can I perform by integrating CloudTalk with Formaloo?
Integrating CloudTalk with Formaloo allows you to perform various tasks, including:
- Automatically creating new Formaloo entries from missed CloudTalk calls.
- Updating Formaloo entries based on CloudTalk call dispositions.
- Triggering CloudTalk calls when a new Formaloo entry is created.
- Sending SMS via CloudTalk on Formaloo form submission.
- Analyzing call data from CloudTalk within Formaloo reports.
How secure is CloudTalk data when using Latenode integration?
Latenode uses advanced encryption and secure data handling practices, ensuring that your CloudTalk data remains protected throughout the integration process.
Are there any limitations to the CloudTalk and Formaloo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time synchronization depends on the APIs of both platforms.
- Historical data migration needs to be handled separately.