How to connect CloudTalk and FreshBooks
Create a New Scenario to Connect CloudTalk and FreshBooks
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or FreshBooks will be your first step. To do this, click "Choose an app," find CloudTalk or FreshBooks, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the FreshBooks Node
Next, click the plus (+) icon on the CloudTalk node, select FreshBooks from the list of available apps, and choose the action you need from the list of nodes within FreshBooks.

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Authenticate FreshBooks
Now, click the FreshBooks node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your FreshBooks settings. Authentication allows you to use FreshBooks through Latenode.
Configure the CloudTalk and FreshBooks Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and FreshBooks Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, FreshBooks, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and FreshBooks integration works as expected. Depending on your setup, data should flow between CloudTalk and FreshBooks (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and FreshBooks
CloudTalk + FreshBooks + Slack: When a new call is received in CloudTalk, a new client is created in FreshBooks (if one doesn't exist). Then, a message is sent to a Slack channel to notify the sales team about the new potential client and the created invoice.
FreshBooks + CloudTalk + Google Sheets: When a new invoice is created in FreshBooks and when a call ends in CloudTalk, the details from both the invoice and the call are added as a new row in a Google Sheet for reporting purposes.
CloudTalk and FreshBooks integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About FreshBooks
Connect FreshBooks to Latenode to automate invoice creation and payment tracking. Trigger actions in other apps (CRM, email) based on FreshBooks events. Centralize accounting data into workflows, use AI to analyze spendings, and get custom notifications – all automated with Latenode's flexible, no-code visual builder.
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See how Latenode works
FAQ CloudTalk and FreshBooks
How can I connect my CloudTalk account to FreshBooks using Latenode?
To connect your CloudTalk account to FreshBooks on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and FreshBooks accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create FreshBooks invoices from CloudTalk call data?
Yes, you can! Latenode automates invoice creation based on call details, saving time and ensuring accurate billing with custom logic and AI data extraction.
What types of tasks can I perform by integrating CloudTalk with FreshBooks?
Integrating CloudTalk with FreshBooks allows you to perform various tasks, including:
- Create new FreshBooks clients from CloudTalk contact information.
- Log CloudTalk call details as notes in FreshBooks client profiles.
- Trigger invoice creation in FreshBooks after a successful sales call.
- Update client information in FreshBooks based on CloudTalk call outcomes.
- Send automated payment reminders via CloudTalk based on FreshBooks data.
How does Latenode enhance CloudTalk's automation capabilities?
Latenode adds advanced features like custom JavaScript functions, AI-powered steps, and complex conditional logic to your CloudTalk automations.
Are there any limitations to the CloudTalk and FreshBooks integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires appropriate permissions for both apps.
- Complex data transformations may need custom JavaScript code.
- Real-time data synchronization depends on the APIs of both apps.