CloudTalk and Google AppSheet Integration

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Automatically log CloudTalk calls in Google AppSheet for reporting using Latenode’s visual editor. Scale affordably, paying only for execution time, and customize with JavaScript when needed.

Swap Apps

CloudTalk

Google AppSheet

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Google AppSheet

Create a New Scenario to Connect CloudTalk and Google AppSheet

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Google AppSheet will be your first step. To do this, click "Choose an app," find CloudTalk or Google AppSheet, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Sign In

Run node once

Add the Google AppSheet Node

Next, click the plus (+) icon on the CloudTalk node, select Google AppSheet from the list of available apps, and choose the action you need from the list of nodes within Google AppSheet.

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CloudTalk

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Google AppSheet

Authenticate Google AppSheet

Now, click the Google AppSheet node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google AppSheet settings. Authentication allows you to use Google AppSheet through Latenode.

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CloudTalk

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Google AppSheet

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Connect Google AppSheet

Sign In

Run node once

Configure the CloudTalk and Google AppSheet Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Google AppSheet Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the CloudTalk and Google AppSheet Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Google AppSheet, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Google AppSheet integration works as expected. Depending on your setup, data should flow between CloudTalk and Google AppSheet (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Google AppSheet

CloudTalk + Google AppSheet + Slack: When a new call is registered in CloudTalk, a new record is added to Google AppSheet to track the call details. A notification is then sent to a designated Slack channel to inform the team about the new call record.

CloudTalk + Google AppSheet + Twilio: When a new call is registered in CloudTalk, relevant call data is used to find the corresponding contact in Google AppSheet. If a contact is found, a SMS message is sent via Twilio using details extracted from the CloudTalk call.

CloudTalk and Google AppSheet integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Google AppSheet

Use Google AppSheet for no-code app creation and connect it to Latenode to automate back-end tasks. Trigger workflows on AppSheet events to update databases, send notifications, or process data. Centralize logic in Latenode, bypassing AppSheet limits and adding advanced features like AI, file parsing, or custom integrations via API and code.

See how Latenode works

FAQ CloudTalk and Google AppSheet

How can I connect my CloudTalk account to Google AppSheet using Latenode?

To connect your CloudTalk account to Google AppSheet on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Google AppSheet accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update a Google AppSheet database with new CloudTalk call data?

Yes, you can! Latenode's visual editor and advanced logic mean seamless, real-time data syncing. Automatically log calls, update contact info, and track customer interactions effortlessly.

What types of tasks can I perform by integrating CloudTalk with Google AppSheet?

Integrating CloudTalk with Google AppSheet allows you to perform various tasks, including:

  • Create new Google AppSheet rows for each completed CloudTalk call.
  • Update customer details in Google AppSheet after a CloudTalk interaction.
  • Trigger CloudTalk calls directly from Google AppSheet records.
  • Analyze CloudTalk call data and visualize it in Google AppSheet dashboards.
  • Send automated SMS via CloudTalk based on Google AppSheet data changes.

Can I use JavaScript functions within my CloudTalk automation workflows?

Yes! Latenode enables the use of JavaScript for advanced data transformations, custom logic, and error handling within your CloudTalk automations.

Are there any limitations to the CloudTalk and Google AppSheet integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript coding in Latenode.
  • Real-time updates depend on the API limits of both CloudTalk and Google AppSheet.
  • The number of operations is limited by your Latenode subscription plan.

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