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Automatically back up CloudTalk call data to Google Cloud Firestore for robust data storage and analysis. Latenode's visual editor simplifies the setup, and affordable pricing means you only pay for what you use. Extend with JavaScript and NPM for ultimate flexibility.
Connect CloudTalk and Google Cloud Firestore in minutes with Latenode.
Create CloudTalk to Google Cloud Firestore workflow
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Google Cloud Firestore will be your first step. To do this, click "Choose an app," find CloudTalk or Google Cloud Firestore, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Google Cloud Firestore from the list of available apps, and choose the action you need from the list of nodes within Google Cloud Firestore.

CloudTalk
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Google Cloud Firestore
Now, click the Google Cloud Firestore node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Cloud Firestore settings. Authentication allows you to use Google Cloud Firestore through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Google Cloud Firestore
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
After configuring CloudTalk, Google Cloud Firestore, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Google Cloud Firestore integration works as expected. Depending on your setup, data should flow between CloudTalk and Google Cloud Firestore (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Google Cloud Firestore + Slack: When a new call ends in CloudTalk, the call details are stored in Google Cloud Firestore. Then, a notification is sent to a designated Slack channel to alert the sales team for follow-up.
CloudTalk + Google Cloud Firestore + Zendesk: When a new call ends in CloudTalk, the call details are stored in Google Cloud Firestore. When specific call criteria are met in Firestore, a new Zendesk ticket is created.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Google Cloud Firestore
Use Google Cloud Firestore in Latenode to build real-time data workflows. Automate database tasks like data synchronization, backups, or event-driven updates without coding. Combine Firestore with AI tools and webhooks for powerful apps. Create complex workflows with simple visual tools and scale affordably with Latenode's pay-as-you-go pricing.
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How can I connect my CloudTalk account to Google Cloud Firestore using Latenode?
To connect your CloudTalk account to Google Cloud Firestore on Latenode, follow these steps:
Can I automatically back up CloudTalk call logs to Firestore?
Yes, you can! Latenode’s visual editor makes it easy to automate data backups, ensuring every call log is safely stored in Google Cloud Firestore, with added transformation options.
What types of tasks can I perform by integrating CloudTalk with Google Cloud Firestore?
Integrating CloudTalk with Google Cloud Firestore allows you to perform various tasks, including:
Can I use JavaScript code within my CloudTalk + Firestore automations?
Yes! Latenode allows you to embed JavaScript code for complex data transformations, giving you unmatched flexibility in your workflows.
Are there any limitations to the CloudTalk and Google Cloud Firestore integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: