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Create a New Scenario to Connect CloudTalk and Google Cloud Storage
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Google Cloud Storage will be your first step. To do this, click "Choose an app," find CloudTalk or Google Cloud Storage, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Cloud Storage Node
Next, click the plus (+) icon on the CloudTalk node, select Google Cloud Storage from the list of available apps, and choose the action you need from the list of nodes within Google Cloud Storage.
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Google Cloud Storage
Authenticate Google Cloud Storage
Now, click the Google Cloud Storage node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Cloud Storage settings. Authentication allows you to use Google Cloud Storage through Latenode.
Configure the CloudTalk and Google Cloud Storage Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Google Cloud Storage Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Google Cloud Storage
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Google Cloud Storage, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the CloudTalk and Google Cloud Storage integration works as expected. Depending on your setup, data should flow between CloudTalk and Google Cloud Storage (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Google Cloud Storage + Slack: When a new call recording is available in CloudTalk, it's uploaded to Google Cloud Storage. A notification is then sent to a designated Slack channel to inform managers of the new recording.
Google Cloud Storage + CloudTalk + Google Sheets: When a new file (call recording) is uploaded to Google Cloud Storage, the file's public URL is retrieved. This URL, along with other relevant metadata, is then added as a new row in a Google Sheet for auditing purposes.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Google Cloud Storage
Use Google Cloud Storage in Latenode for automated file management. Upload, download, and manage files in your workflows. Automate backups, data archiving, or image processing. Connect GCS to other apps for seamless data transfer and triggering events. Latenode's visual editor simplifies complex file-based automations.
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How can I connect my CloudTalk account to Google Cloud Storage using Latenode?
To connect your CloudTalk account to Google Cloud Storage on Latenode, follow these steps:
Can I automatically back up CloudTalk call recordings to Google Cloud Storage?
Yes, you can! Latenode automates backups. Store recordings instantly, freeing up CloudTalk space & ensuring data safety. Leverage no-code ease and advanced JavaScript when needed.
What types of tasks can I perform by integrating CloudTalk with Google Cloud Storage?
Integrating CloudTalk with Google Cloud Storage allows you to perform various tasks, including:
How does Latenode enhance CloudTalk's automation capabilities?
Latenode unlocks advanced workflows. Combine CloudTalk events with Google Cloud Storage, AI, and custom logic for true automation, scaling your processes effortlessly.
Are there any limitations to the CloudTalk and Google Cloud Storage integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: