CloudTalk and Google contacts Integration

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Automatically create new or update existing Google contacts from CloudTalk calls. Use Latenode's visual editor to customize data mapping, enrich contact details, and build scalable automations without complex coding. Pay only for execution time!

Swap Apps

CloudTalk

Google contacts

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Google contacts

Create a New Scenario to Connect CloudTalk and Google contacts

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Google contacts will be your first step. To do this, click "Choose an app," find CloudTalk or Google contacts, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Google contacts Node

Next, click the plus (+) icon on the CloudTalk node, select Google contacts from the list of available apps, and choose the action you need from the list of nodes within Google contacts.

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Google contacts

Authenticate Google contacts

Now, click the Google contacts node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google contacts settings. Authentication allows you to use Google contacts through Latenode.

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Google contacts

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Connect Google contacts

Sign In

Run node once

Configure the CloudTalk and Google contacts Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Map

The action ID

Run node once

Set Up the CloudTalk and Google contacts Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Google contacts, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Google contacts integration works as expected. Depending on your setup, data should flow between CloudTalk and Google contacts (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Google contacts

CloudTalk + Slack: When a new call is missed in CloudTalk, a message is automatically sent to a specified Slack channel, alerting the sales team about the missed opportunity.

Google contacts + CloudTalk + Google Sheets: When a new contact is added to Google Contacts and subsequently calls via CloudTalk, the contact's information is automatically logged into a Google Sheet for record-keeping and analysis.

CloudTalk and Google contacts integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Google contacts

Sync Google Contacts with Latenode to automate contact management. Update records, trigger follow-ups, or enrich profiles based on events in other apps. Avoid manual data entry; use Latenode’s visual builder to create flows that sync contacts across your marketing and sales tools, adding custom logic without coding.

See how Latenode works

FAQ CloudTalk and Google contacts

How can I connect my CloudTalk account to Google contacts using Latenode?

To connect your CloudTalk account to Google contacts on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Google contacts accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Google contacts from new CloudTalk calls?

Yes, you can! Latenode's visual editor simplifies creating automated workflows, instantly adding new CloudTalk callers to Google contacts and saving valuable time.

What types of tasks can I perform by integrating CloudTalk with Google contacts?

Integrating CloudTalk with Google contacts allows you to perform various tasks, including:

  • Create new Google contacts from CloudTalk call recordings.
  • Update existing Google contacts with CloudTalk call details.
  • Enrich contact data in Google with CloudTalk caller information.
  • Trigger CloudTalk actions based on updates to Google contacts.
  • Synchronize contact details between CloudTalk and Google contacts.

HowsecureistheCloudTalkintegrationwithGooglecontactsonLatenode?

Latenode uses secure authentication and encryption protocols to protect your data when integrating CloudTalk with Google contacts, ensuring privacy.

Are there any limitations to the CloudTalk and Google contacts integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by CloudTalk and Google contacts APIs may affect performance.
  • Custom fields in CloudTalk or Google contacts might require custom mapping.
  • Large-scale data synchronization may require optimized workflow design.

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