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Automatically save CloudTalk call recordings and transcripts to Google Drive. Latenode's visual editor makes it easy to customize file naming and folder structures. Scale your automation affordably, paying only for execution time.
Connect CloudTalk and Google Drive in minutes with Latenode.
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Create a New Scenario to Connect CloudTalk and Google Drive
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Google Drive will be your first step. To do this, click "Choose an app," find CloudTalk or Google Drive, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Drive Node
Next, click the plus (+) icon on the CloudTalk node, select Google Drive from the list of available apps, and choose the action you need from the list of nodes within Google Drive.
CloudTalk
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Google Drive
Authenticate Google Drive
Now, click the Google Drive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Drive settings. Authentication allows you to use Google Drive through Latenode.
Configure the CloudTalk and Google Drive Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Google Drive Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Google Drive
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Google Drive, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the CloudTalk and Google Drive integration works as expected. Depending on your setup, data should flow between CloudTalk and Google Drive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Google Drive + Slack: When a new call recording is available in CloudTalk, it's saved to Google Drive, and a notification is sent to a Slack channel with a link to the recording.
Google Drive + CloudTalk + Google Sheets: When a new call recording is saved in Google Drive, the file name and associated details are logged to a Google Sheet. The automation can then be extended to potentially trigger a call to the customer via CloudTalk, though this would require additional details and is therefore not included by default.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Google Drive
Automate file management with Google Drive in Latenode. Trigger workflows from new files, automatically back up data, or sync documents across platforms. Use Latenode's visual editor and built-in tools for custom logic, JavaScript, and AI. Scale your Google Drive workflows without code and connect to any service.
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How can I connect my CloudTalk account to Google Drive using Latenode?
To connect your CloudTalk account to Google Drive on Latenode, follow these steps:
Can I automatically back up CloudTalk call recordings to Google Drive?
Yes, you can! Latenode's visual editor makes it easy to automate backups, ensuring data safety. Customize folders and schedules to suit your workflow using our no-code interface.
What types of tasks can I perform by integrating CloudTalk with Google Drive?
Integrating CloudTalk with Google Drive allows you to perform various tasks, including:
Can I use JavaScript to transform call data before saving to Google Drive?
Yes! Latenode allows you to use JavaScript code blocks for advanced data manipulation, tailoring your CloudTalk data before saving to Google Drive.
Are there any limitations to the CloudTalk and Google Drive integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: