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Automate personalized follow-ups from CloudTalk call data by triggering HeyGen video messages. Latenodeβs visual editor and affordable execution pricing make custom engagement scalable.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or HeyGen will be your first step. To do this, click "Choose an app," find CloudTalk or HeyGen, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select HeyGen from the list of available apps, and choose the action you need from the list of nodes within HeyGen.

CloudTalk
β
HeyGen
Now, click the HeyGen node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HeyGen settings. Authentication allows you to use HeyGen through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
HeyGen
Trigger on Webhook
β
CloudTalk
β
β
Iterator
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Webhook response
After configuring CloudTalk, HeyGen, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and HeyGen integration works as expected. Depending on your setup, data should flow between CloudTalk and HeyGen (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + HeyGen + Slack: When a call ends in CloudTalk, a video summary is automatically created using HeyGen. The link to the generated video is then shared in a designated Slack channel for team review.
CloudTalk + HeyGen + HubSpot: When a call is missed in CloudTalk, a personalized video message is created in HeyGen and sent to the lead. A call engagement is then created in HubSpot to log the interaction.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
Related categories
About HeyGen
Use HeyGen in Latenode to automate personalized video creation. Generate videos from data (CRM leads, spreadsheets) and auto-post to social media or send via email. Create scalable workflows without code, use JS for fine-tuning, and track versions to manage video assets efficiently.
Related categories
How can I connect my CloudTalk account to HeyGen using Latenode?
To connect your CloudTalk account to HeyGen on Latenode, follow these steps:
Can I automatically create personalized video greetings after a CloudTalk call?
Yes, you can! Latenode's visual editor makes it simple to trigger HeyGen video creation using call data from CloudTalk, delivering highly personalized customer experiences with no code.
What types of tasks can I perform by integrating CloudTalk with HeyGen?
Integrating CloudTalk with HeyGen allows you to perform various tasks, including:
HowdoesLatenodehandleCloudTalkcallvolumescalability?
Latenode efficiently manages high CloudTalk call volumes with scalable infrastructure and robust error handling, ensuring reliable automation even during peak periods.
Are there any limitations to the CloudTalk and HeyGen integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: