How to connect CloudTalk and HighLevel
Create a New Scenario to Connect CloudTalk and HighLevel
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or HighLevel will be your first step. To do this, click "Choose an app," find CloudTalk or HighLevel, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the HighLevel Node
Next, click the plus (+) icon on the CloudTalk node, select HighLevel from the list of available apps, and choose the action you need from the list of nodes within HighLevel.

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Authenticate HighLevel
Now, click the HighLevel node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HighLevel settings. Authentication allows you to use HighLevel through Latenode.
Configure the CloudTalk and HighLevel Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and HighLevel Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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HighLevel
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, HighLevel, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and HighLevel integration works as expected. Depending on your setup, data should flow between CloudTalk and HighLevel (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and HighLevel
CloudTalk + HighLevel + Google Sheets: When a new call is registered in CloudTalk, update or create a contact in HighLevel. Then, log the call details, including a summary, into a Google Sheet.
HighLevel + CloudTalk + Slack: When a new contact is created in HighLevel, and if they are contacted via CloudTalk (New Call trigger), send a notification to a designated Slack channel informing the sales team about the new lead interaction.
CloudTalk and HighLevel integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About HighLevel
Use HighLevel with Latenode to automate marketing and sales tasks. Sync leads, trigger follow-ups, and manage campaigns within visual workflows. Connect HighLevel to other apps, enrich data with AI, and scale operations without complex coding. Latenode offers flexible automation at a predictable cost.
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See how Latenode works
FAQ CloudTalk and HighLevel
How can I connect my CloudTalk account to HighLevel using Latenode?
To connect your CloudTalk account to HighLevel on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and HighLevel accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update HighLevel contacts after a CloudTalk call?
Yes, you can! Latenode allows real-time contact synchronization. Instantly update HighLevel with call data, ensuring accurate records and streamlined follow-ups, all without coding.
What types of tasks can I perform by integrating CloudTalk with HighLevel?
Integrating CloudTalk with HighLevel allows you to perform various tasks, including:
- Create HighLevel tasks based on CloudTalk call outcomes.
- Send SMS via HighLevel after a missed CloudTalk call.
- Add CloudTalk call recordings to HighLevel contact profiles.
- Trigger HighLevel automations on new CloudTalk voicemails.
- Update HighLevel opportunity stages based on CloudTalk interactions.
HowsecureistheCloudTalkHighLevelintegrationonLatenode?
Latenode employs robust encryption and security measures to protect your data during the CloudTalk and HighLevel integration process, ensuring compliance and privacy.
Are there any limitations to the CloudTalk and HighLevel integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data sync depends on API availability for both CloudTalk and HighLevel.
- Complex workflows with extensive data transformations may require custom JavaScript coding.
- Initial setup requires valid API keys and permissions from both CloudTalk and HighLevel accounts.