CloudTalk and HubSpot Integration

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Automatically log CloudTalk calls as activities in HubSpot and enrich contact data. Latenode's visual editor simplifies complex call data workflows, while affordable pricing lets you scale without cost concerns.

Swap Apps

CloudTalk

HubSpot

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and HubSpot

Create a New Scenario to Connect CloudTalk and HubSpot

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or HubSpot will be your first step. To do this, click "Choose an app," find CloudTalk or HubSpot, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect CloudTalk

Sign In

Run node once

Add the HubSpot Node

Next, click the plus (+) icon on the CloudTalk node, select HubSpot from the list of available apps, and choose the action you need from the list of nodes within HubSpot.

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HubSpot

Authenticate HubSpot

Now, click the HubSpot node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HubSpot settings. Authentication allows you to use HubSpot through Latenode.

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Connect HubSpot

Sign In

Run node once

Configure the CloudTalk and HubSpot Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the CloudTalk and HubSpot Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, HubSpot, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and HubSpot integration works as expected. Depending on your setup, data should flow between CloudTalk and HubSpot (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and HubSpot

CloudTalk + HubSpot + Slack: When a new call is missed in CloudTalk, a task is created in HubSpot to follow up. The support team is then notified in Slack about the new HubSpot task.

HubSpot + CloudTalk + Google Sheets: When a new contact is created in HubSpot, the contact details and associated call details from CloudTalk are logged into a Google Sheet for tracking and analysis.

CloudTalk and HubSpot integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About HubSpot

Sync HubSpot contacts, deals, and marketing data with other apps in Latenode for automated workflows. Update records, trigger email sequences based on behavior, or generate reports. Use Latenode’s visual editor and affordable pricing to build complex, scalable marketing automation without code or per-step fees. Connect to CRMs, databases, and analytics tools.

See how Latenode works

FAQ CloudTalk and HubSpot

How can I connect my CloudTalk account to HubSpot using Latenode?

To connect your CloudTalk account to HubSpot on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and HubSpot accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create HubSpot contacts from new CloudTalk calls?

Yes, you can! Latenode's visual editor makes it easy to create this automation. Automatically creating contacts ensures no lead is missed, improving your sales efficiency.

What types of tasks can I perform by integrating CloudTalk with HubSpot?

Integrating CloudTalk with HubSpot allows you to perform various tasks, including:

  • Create or update HubSpot contacts based on CloudTalk call activity.
  • Log CloudTalk call details as activities within HubSpot.
  • Trigger automated email sequences in HubSpot after a CloudTalk call.
  • Update HubSpot deal stages based on CloudTalk call outcomes.
  • Send SMS via CloudTalk when a new contact is created in HubSpot.

What CloudTalk events can trigger automations in Latenode?

Latenode supports triggers for new calls, call ended, and new SMS messages, enabling real-time automations and data synchronization.

Are there any limitations to the CloudTalk and HubSpot integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration requires custom scripting or a bulk import.
  • Complex call routing logic may require custom JavaScript code.
  • Rate limits on the CloudTalk and HubSpot APIs may affect high-volume workflows.

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