CloudTalk and Landbot.io Integration

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Automatically update your Landbot.io chatbot based on CloudTalk call data and use flexible API integrations in Latenode for advanced routing. Customize with JavaScript and scale affordably by paying only for execution time.

Swap Apps

CloudTalk

Landbot.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Landbot.io

Create a New Scenario to Connect CloudTalk and Landbot.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Landbot.io will be your first step. To do this, click "Choose an app," find CloudTalk or Landbot.io, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Landbot.io Node

Next, click the plus (+) icon on the CloudTalk node, select Landbot.io from the list of available apps, and choose the action you need from the list of nodes within Landbot.io.

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CloudTalk

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Landbot.io

Authenticate Landbot.io

Now, click the Landbot.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Landbot.io settings. Authentication allows you to use Landbot.io through Latenode.

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Landbot.io

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Configure the CloudTalk and Landbot.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Landbot.io Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the CloudTalk and Landbot.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Landbot.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Landbot.io integration works as expected. Depending on your setup, data should flow between CloudTalk and Landbot.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Landbot.io

CloudTalk + Landbot.io + Slack: When a new call is missed in CloudTalk, Landbot.io sends a message to the customer offering chat support. A notification is then sent to a designated Slack channel to alert the team.

Landbot.io + CloudTalk + Google Sheets: When lead information is captured via Landbot.io, a new contact is created in CloudTalk, triggering a call. After the call, conversation details are saved to a Google Sheets spreadsheet for record-keeping.

CloudTalk and Landbot.io integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Landbot.io

Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.

See how Latenode works

FAQ CloudTalk and Landbot.io

How can I connect my CloudTalk account to Landbot.io using Latenode?

To connect your CloudTalk account to Landbot.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Landbot.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update leads in Landbot from CloudTalk call data?

Yes, you can! Latenode lets you visually map CloudTalk call details to Landbot.io fields, automating lead updates and improving data accuracy. Leverage no-code or add custom logic with JS.

What types of tasks can I perform by integrating CloudTalk with Landbot.io?

Integrating CloudTalk with Landbot.io allows you to perform various tasks, including:

  • Create new Landbot.io leads from CloudTalk call recordings.
  • Send SMS via Landbot.io after a missed call in CloudTalk.
  • Trigger a Landbot.io chatbot flow based on CloudTalk agent actions.
  • Update Landbot.io contact properties with CloudTalk call summaries.
  • Log CloudTalk call details as events within Landbot.io conversations.

Can I use JavaScript to customize my CloudTalk-Landbot.io workflows?

Yes! Latenode lets you add custom JavaScript code blocks for advanced data transformation, error handling, and any custom logic needed for your automation.

Are there any limitations to the CloudTalk and Landbot.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the API rate limits of CloudTalk and Landbot.io.
  • Complex data transformations might require some JavaScript knowledge.
  • Initial setup requires valid API keys and appropriate permissions for both services.

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