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Automatically update your Landbot.io chatbot based on CloudTalk call data and use flexible API integrations in Latenode for advanced routing. Customize with JavaScript and scale affordably by paying only for execution time.
Connect CloudTalk and Landbot.io in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Landbot.io will be your first step. To do this, click "Choose an app," find CloudTalk or Landbot.io, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Landbot.io from the list of available apps, and choose the action you need from the list of nodes within Landbot.io.

CloudTalk
β
Landbot.io
Now, click the Landbot.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Landbot.io settings. Authentication allows you to use Landbot.io through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Landbot.io
Trigger on Webhook
β
CloudTalk
β
β
Iterator
β
Webhook response
After configuring CloudTalk, Landbot.io, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Landbot.io integration works as expected. Depending on your setup, data should flow between CloudTalk and Landbot.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Landbot.io + Slack: When a new call is missed in CloudTalk, Landbot.io sends a message to the customer offering chat support. A notification is then sent to a designated Slack channel to alert the team.
Landbot.io + CloudTalk + Google Sheets: When lead information is captured via Landbot.io, a new contact is created in CloudTalk, triggering a call. After the call, conversation details are saved to a Google Sheets spreadsheet for record-keeping.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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How can I connect my CloudTalk account to Landbot.io using Latenode?
To connect your CloudTalk account to Landbot.io on Latenode, follow these steps:
Can I automatically update leads in Landbot from CloudTalk call data?
Yes, you can! Latenode lets you visually map CloudTalk call details to Landbot.io fields, automating lead updates and improving data accuracy. Leverage no-code or add custom logic with JS.
What types of tasks can I perform by integrating CloudTalk with Landbot.io?
Integrating CloudTalk with Landbot.io allows you to perform various tasks, including:
Can I use JavaScript to customize my CloudTalk-Landbot.io workflows?
Yes! Latenode lets you add custom JavaScript code blocks for advanced data transformation, error handling, and any custom logic needed for your automation.
Are there any limitations to the CloudTalk and Landbot.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: