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Connect CloudTalk and Loyverse to log call data against customer profiles automatically. Use Latenode's visual editor to customize the data flow, enriching Loyverse customer records with call details. Benefit from affordable, execution-based pricing as you scale your call insights.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Loyverse will be your first step. To do this, click "Choose an app," find CloudTalk or Loyverse, and select the appropriate trigger to start the scenario.

Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the CloudTalk node, select Loyverse from the list of available apps, and choose the action you need from the list of nodes within Loyverse.

CloudTalk
β
Loyverse
Now, click the Loyverse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Loyverse settings. Authentication allows you to use Loyverse through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Loyverse
Trigger on Webhook
β
CloudTalk
β
β
Iterator
β
Webhook response
After configuring CloudTalk, Loyverse, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Loyverse integration works as expected. Depending on your setup, data should flow between CloudTalk and Loyverse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Loyverse + Slack: When a new call comes into CloudTalk, the automation checks if the caller is a new or existing customer in Loyverse. If the customer is new, a notification is sent to a designated Slack channel to alert the sales team of a potential first-time buyer.
CloudTalk + Loyverse + Google Sheets: When a new call comes into CloudTalk, the automation retrieves the customer's details from Loyverse. Following the call, the customer details and call outcome are logged into a Google Sheet for follow-up and record-keeping purposes.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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How can I connect my CloudTalk account to Loyverse using Latenode?
To connect your CloudTalk account to Loyverse on Latenode, follow these steps:
Can I automatically update Loyverse customer data after CloudTalk interactions?
Yes, you can! Latenode enables real-time data synchronization, ensuring customer profiles in Loyverse are always up-to-date based on CloudTalk interactions, improving customer service and loyalty programs.
What types of tasks can I perform by integrating CloudTalk with Loyverse?
Integrating CloudTalk with Loyverse allows you to perform various tasks, including:
Can I use JavaScript code within CloudTalk and Loyverse automations?
Yes! Latenode allows you to use JavaScript code for advanced logic and data transformations, extending the standard CloudTalk and Loyverse integration capabilities.
Are there any limitations to the CloudTalk and Loyverse integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: