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How to connect CloudTalk and Mailgun
Create a New Scenario to Connect CloudTalk and Mailgun
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Mailgun will be your first step. To do this, click "Choose an app," find CloudTalk or Mailgun, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
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Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mailgun Node
Next, click the plus (+) icon on the CloudTalk node, select Mailgun from the list of available apps, and choose the action you need from the list of nodes within Mailgun.
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Authenticate Mailgun
Now, click the Mailgun node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailgun settings. Authentication allows you to use Mailgun through Latenode.
Configure the CloudTalk and Mailgun Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Mailgun Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, Mailgun, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Mailgun integration works as expected. Depending on your setup, data should flow between CloudTalk and Mailgun (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Mailgun
CloudTalk + Mailgun + Pipedrive: When a new call is registered in CloudTalk, and it's categorized as a missed call, an email is sent via Mailgun. Subsequently, a follow-up activity is created in Pipedrive to address the missed call.
Mailgun + CloudTalk + Slack: When a new delivery failure is registered in Mailgun, a callback request is initiated through CloudTalk. Simultaneously, the support team is alerted via a message in Slack.
CloudTalk and Mailgun integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Mailgun
Use Mailgun in Latenode to automate email sending within your workflows. Trigger emails based on data changes, form submissions, or scheduled events. Latenode lets you filter, format, and personalize messages using data from other apps, creating dynamic campaigns and notifications without complex coding. Scale your outreach affordably by paying only for execution time.
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See how Latenode works
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FAQ CloudTalk and Mailgun
How can I connect my CloudTalk account to Mailgun using Latenode?
To connect your CloudTalk account to Mailgun on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Mailgun accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send follow-up emails after CloudTalk calls?
Yes! Latenode lets you trigger Mailgun emails based on CloudTalk call events. Use advanced logic or AI to personalize messages, boosting engagement and saving time.
What types of tasks can I perform by integrating CloudTalk with Mailgun?
Integrating CloudTalk with Mailgun allows you to perform various tasks, including:
- Send thank-you emails after a call ends in CloudTalk.
- Update contact information in Mailgun based on CloudTalk data.
- Log missed CloudTalk calls and trigger automated follow-ups.
- Route CloudTalk voicemails to email for efficient review.
- Create personalized email campaigns based on call outcomes.
Can I use JavaScript functions within my CloudTalk automations?
Yes, Latenode offers built-in JavaScript support, allowing you to transform data and add custom logic to your CloudTalk workflows easily.
Are there any limitations to the CloudTalk and Mailgun integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Rate limits of CloudTalk and Mailgun apply as per their respective plans.
- Real-time synchronization depends on the polling interval configured.
