CloudTalk and OneSignal Integration

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Connect CloudTalk with OneSignal to instantly notify users about call-related events. Use Latenode’s visual editor and JavaScript blocks for custom logic to precisely control notifications and scale affordably, paying only for execution time.

Swap Apps

CloudTalk

OneSignal

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and OneSignal

Create a New Scenario to Connect CloudTalk and OneSignal

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or OneSignal will be your first step. To do this, click "Choose an app," find CloudTalk or OneSignal, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the OneSignal Node

Next, click the plus (+) icon on the CloudTalk node, select OneSignal from the list of available apps, and choose the action you need from the list of nodes within OneSignal.

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CloudTalk

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OneSignal

Authenticate OneSignal

Now, click the OneSignal node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OneSignal settings. Authentication allows you to use OneSignal through Latenode.

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CloudTalk

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OneSignal

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Connection *

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Connect OneSignal

Sign In

Run node once

Configure the CloudTalk and OneSignal Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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CloudTalk

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OneSignal Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the CloudTalk and OneSignal Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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CloudTalk

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring CloudTalk, OneSignal, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and OneSignal integration works as expected. Depending on your setup, data should flow between CloudTalk and OneSignal (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and OneSignal

CloudTalk + Slack + OneSignal: When a new call is missed in CloudTalk, a message is sent to a supervisor in Slack, and a push notification is sent via OneSignal.

OneSignal + CloudTalk + Zendesk: When a new user subscribes to OneSignal push notifications, a new contact is created in CloudTalk and Zendesk.

CloudTalk and OneSignal integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About OneSignal

Use OneSignal in Latenode to automate targeted push notifications. Create flows that trigger messages based on user behavior, data changes, or scheduled events. Optimize engagement by connecting OneSignal to your CRM, analytics, and marketing tools for personalized, automated campaigns.

See how Latenode works

FAQ CloudTalk and OneSignal

How can I connect my CloudTalk account to OneSignal using Latenode?

To connect your CloudTalk account to OneSignal on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and OneSignal accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger push notifications for missed calls?

Yes, you can! Latenode's visual editor and advanced logic enable custom workflows that automatically send OneSignal push notifications for every missed call in CloudTalk, ensuring instant awareness.

What types of tasks can I perform by integrating CloudTalk with OneSignal?

Integrating CloudTalk with OneSignal allows you to perform various tasks, including:

  • Send a welcome push notification upon new CloudTalk user registration.
  • Notify agents of high-priority calls via OneSignal for faster response.
  • Update OneSignal user tags based on CloudTalk call outcomes.
  • Automatically unsubscribe users from notifications after call resolution.
  • Trigger targeted marketing campaigns based on call history data.

Can I use custom JavaScript with CloudTalk in Latenode?

Yes, Latenode allows you to enhance CloudTalk workflows with custom JavaScript code, providing unparalleled flexibility and control over your automations.

Are there any limitations to the CloudTalk and OneSignal integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on CloudTalk and OneSignal API availability.
  • Complex data transformations may require JavaScript coding within Latenode.
  • Historical data migration between the apps is not directly supported.

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