CloudTalk and Paperform Integration

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Automatically create CloudTalk contacts from new Paperform submissions, enriching lead data. Latenode’s visual editor simplifies the process, while JavaScript nodes add customization, scaling lead management affordably.

Swap Apps

CloudTalk

Paperform

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Paperform

Create a New Scenario to Connect CloudTalk and Paperform

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Paperform will be your first step. To do this, click "Choose an app," find CloudTalk or Paperform, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Paperform Node

Next, click the plus (+) icon on the CloudTalk node, select Paperform from the list of available apps, and choose the action you need from the list of nodes within Paperform.

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Paperform

Authenticate Paperform

Now, click the Paperform node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Paperform settings. Authentication allows you to use Paperform through Latenode.

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Connect Paperform

Sign In

Run node once

Configure the CloudTalk and Paperform Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the CloudTalk and Paperform Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Paperform, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Paperform integration works as expected. Depending on your setup, data should flow between CloudTalk and Paperform (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Paperform

CloudTalk + Paperform + Slack: When a new call is missed in CloudTalk, the details are logged in Paperform. A notification with the call details is then sent to a dedicated Slack channel.

Paperform + CloudTalk + Google Sheets: When a new form is submitted in Paperform, a callback request is automatically created via CloudTalk. The form data is also saved to a Google Sheet for record-keeping and analysis.

CloudTalk and Paperform integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Paperform

Automate form data handling with Paperform and Latenode. Collect responses and trigger follow-up actions: add leads to your CRM, create tasks in project management tools, or generate personalized documents. Latenode lets you process Paperform submissions with flexible logic, AI, and direct API integrations to scale your workflows without code.

See how Latenode works

FAQ CloudTalk and Paperform

How can I connect my CloudTalk account to Paperform using Latenode?

To connect your CloudTalk account to Paperform on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Paperform accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update contact details from Paperform submissions in CloudTalk?

Yes, you can! Latenode lets you map Paperform data directly to CloudTalk, keeping contact info current & improving agent efficiency, all with a scalable no-code workflow.

What types of tasks can I perform by integrating CloudTalk with Paperform?

Integrating CloudTalk with Paperform allows you to perform various tasks, including:

  • Create CloudTalk contacts from new Paperform submissions automatically.
  • Trigger outbound CloudTalk calls when specific Paperform entries are received.
  • Update Paperform submissions based on CloudTalk call outcomes.
  • Send SMS notifications via CloudTalk upon Paperform submission.
  • Log call details from CloudTalk against Paperform submission records.

How does Latenode enhance CloudTalk's automation capabilities?

Latenode adds advanced logic, JavaScript scripting, and AI tools to CloudTalk, making automations far more flexible and powerful beyond basic integrations.

Are there any limitations to the CloudTalk and Paperform integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time updates depend on the polling interval of the apps.
  • Some advanced CloudTalk features may not have direct equivalents in Paperform.

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