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Automatically create or update Pipedrive deals and contacts based on CloudTalk call data. Latenode's visual editor and affordable pricing make complex call-driven sales automations easier to build and scale, with optional JavaScript for custom logic.
Connect CloudTalk and Pipedrive in minutes with Latenode.
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Create a New Scenario to Connect CloudTalk and Pipedrive
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Pipedrive will be your first step. To do this, click "Choose an app," find CloudTalk or Pipedrive, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pipedrive Node
Next, click the plus (+) icon on the CloudTalk node, select Pipedrive from the list of available apps, and choose the action you need from the list of nodes within Pipedrive.
CloudTalk
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Pipedrive
Authenticate Pipedrive
Now, click the Pipedrive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pipedrive settings. Authentication allows you to use Pipedrive through Latenode.
Configure the CloudTalk and Pipedrive Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Pipedrive Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Pipedrive
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Pipedrive, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Pipedrive integration works as expected. Depending on your setup, data should flow between CloudTalk and Pipedrive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Pipedrive + Slack: When a new call is registered in CloudTalk, this automation checks if a new deal was created in Pipedrive as a result. If so, a message is sent to a designated Slack channel notifying the team about the new deal resulting from the call.
CloudTalk + Pipedrive + Google Sheets: For each new call in CloudTalk, this automation searches for the corresponding contact in Pipedrive. Once found, the call details, along with the associated Pipedrive contact information, are added as a new row in a specified Google Sheet for reporting and analysis.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Pipedrive
Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.
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How can I connect my CloudTalk account to Pipedrive using Latenode?
To connect your CloudTalk account to Pipedrive on Latenode, follow these steps:
Can I automatically create Pipedrive deals from CloudTalk calls?
Yes, you can! With Latenode, automatically create Pipedrive deals from CloudTalk calls. This saves time and ensures every potential deal is captured, enhancing sales efficiency.
What types of tasks can I perform by integrating CloudTalk with Pipedrive?
Integrating CloudTalk with Pipedrive allows you to perform various tasks, including:
How do I handle errors in my CloudTalk to Pipedrive Latenode workflows?
Latenode provides robust error handling. Use built-in logic blocks or JavaScript code to manage exceptions and ensure workflow reliability.
Are there any limitations to the CloudTalk and Pipedrive integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: