How to connect CloudTalk and PostgreSQL
Create a New Scenario to Connect CloudTalk and PostgreSQL
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or PostgreSQL will be your first step. To do this, click "Choose an app," find CloudTalk or PostgreSQL, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the PostgreSQL Node
Next, click the plus (+) icon on the CloudTalk node, select PostgreSQL from the list of available apps, and choose the action you need from the list of nodes within PostgreSQL.

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Authenticate PostgreSQL
Now, click the PostgreSQL node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PostgreSQL settings. Authentication allows you to use PostgreSQL through Latenode.
Configure the CloudTalk and PostgreSQL Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and PostgreSQL Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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PostgreSQL
Trigger on Webhook
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CloudTalk
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Webhook response

Save and Activate the Scenario
After configuring CloudTalk, PostgreSQL, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and PostgreSQL integration works as expected. Depending on your setup, data should flow between CloudTalk and PostgreSQL (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and PostgreSQL
CloudTalk + PostgreSQL + Slack: When a new call is registered in CloudTalk, its details are logged into a PostgreSQL database. A summary of the call details is then sent to a dedicated Slack channel for monitoring and reporting.
PostgreSQL + CloudTalk + ClickUp: When new call data indicates a support need in the PostgreSQL database (e.g., based on a specific column value), a follow-up task is automatically created in ClickUp to ensure prompt attention and resolution.
CloudTalk and PostgreSQL integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About PostgreSQL
Use PostgreSQL in Latenode to automate database tasks. Build flows that react to database changes or use stored data to trigger actions in other apps. Automate reporting, data backups, or sync data across systems without code. Scale complex data workflows easily within Latenode's visual editor.
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See how Latenode works
FAQ CloudTalk and PostgreSQL
How can I connect my CloudTalk account to PostgreSQL using Latenode?
To connect your CloudTalk account to PostgreSQL on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and PostgreSQL accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically back up CloudTalk call data?
Yes, you can! Latenode automates data backups from CloudTalk to PostgreSQL, ensuring data integrity and readily available records. Leverage no-code flows, JavaScript steps and AI blocks.
What types of tasks can I perform by integrating CloudTalk with PostgreSQL?
Integrating CloudTalk with PostgreSQL allows you to perform various tasks, including:
- Storing CloudTalk call recordings directly in a PostgreSQL database.
- Updating customer information in PostgreSQL based on CloudTalk interactions.
- Generating reports on call center performance using PostgreSQL data.
- Triggering follow-up actions in CloudTalk based on PostgreSQL data analysis.
- Archiving historical CloudTalk data within PostgreSQL for compliance.
HowsecureistheCloudTalkPostgreSQLintegrationonLatenode?
Latenode employs robust security measures, including encryption and access controls, ensuring your CloudTalk and PostgreSQL data remains secure throughout workflows.
Are there any limitations to the CloudTalk and PostgreSQL integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial data migration may require manual configuration for very large datasets.
- Complex data transformations might necessitate JavaScript coding within Latenode.
- Real-time data synchronization depends on the API rate limits of CloudTalk.