CloudTalk and Recut Integration

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Automatically create video summaries of CloudTalk customer support calls using Recut. Latenode’s visual editor and affordable pricing makes it easy to build and scale this automation, while using your own AI keys for full control.

Swap Apps

CloudTalk

Recut

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Recut

Create a New Scenario to Connect CloudTalk and Recut

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Recut will be your first step. To do this, click "Choose an app," find CloudTalk or Recut, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect CloudTalk

Sign In

Run node once

Add the Recut Node

Next, click the plus (+) icon on the CloudTalk node, select Recut from the list of available apps, and choose the action you need from the list of nodes within Recut.

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Recut

Authenticate Recut

Now, click the Recut node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Recut settings. Authentication allows you to use Recut through Latenode.

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Connect Recut

Sign In

Run node once

Configure the CloudTalk and Recut Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the CloudTalk and Recut Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Recut, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Recut integration works as expected. Depending on your setup, data should flow between CloudTalk and Recut (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Recut

CloudTalk + Recut + Google Drive: When a new call ends in CloudTalk, Recut generates a video summary. This summary is then uploaded to Google Drive for easy sharing and access.

CloudTalk + Recut + Slack: When a new call ends in CloudTalk, Recut automatically generates short video highlights. These highlights are then posted to a designated Slack channel for team review and awareness.

CloudTalk and Recut integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Recut

Use Recut in Latenode to automate URL shortening. Automatically generate branded short links for your content, simplifying your marketing efforts. Integrate Recut with other nodes to create automated sharing workflows: generate short links, track click analytics, and distribute across platforms. The Latenode visual editor makes it easy to build and scale complex workflows.

See how Latenode works

FAQ CloudTalk and Recut

How can I connect my CloudTalk account to Recut using Latenode?

To connect your CloudTalk account to Recut on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Recut accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update contact info in Recut after a CloudTalk call?

Yes, you can! Latenode lets you sync CloudTalk call data to Recut, automatically updating contact details. This saves time and ensures your data is always accurate.

What types of tasks can I perform by integrating CloudTalk with Recut?

Integrating CloudTalk with Recut allows you to perform various tasks, including:

  • Automatically creating Recut projects from recorded CloudTalk calls.
  • Adding CloudTalk call summaries as notes to Recut projects.
  • Triggering Recut video edits based on CloudTalk call outcomes.
  • Updating Recut contact information with CloudTalk caller data.
  • Generating video snippets in Recut for sharing after CloudTalk sales calls.

How secure is the CloudTalk integration on Latenode?

Latenode uses industry-standard security measures, including encryption, to protect your CloudTalk and Recut data during integration and workflow execution.

Are there any limitations to the CloudTalk and Recut integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data syncing depends on the API rate limits of both CloudTalk and Recut.
  • Complex Recut video edits may require additional JavaScript knowledge.
  • Historical CloudTalk call data requires a separate, one-time import process.

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