CloudTalk and Simplybook Integration

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Automatically create Simplybook appointments from CloudTalk call data, ensuring seamless follow-up. Latenode's visual editor and affordable execution pricing make it easier to build flexible, scalable workflows beyond simple integrations. Connect your business apps with ease.

CloudTalk + Simplybook integration

Connect CloudTalk and Simplybook in minutes with Latenode.

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Swap Apps

CloudTalk

Simplybook

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Simplybook

Create a New Scenario to Connect CloudTalk and Simplybook

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Simplybook will be your first step. To do this, click "Choose an app," find CloudTalk or Simplybook, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect CloudTalk

Sign In
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Run node once

Add the Simplybook Node

Next, click the plus (+) icon on the CloudTalk node, select Simplybook from the list of available apps, and choose the action you need from the list of nodes within Simplybook.

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Simplybook

Authenticate Simplybook

Now, click the Simplybook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplybook settings. Authentication allows you to use Simplybook through Latenode.

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Connect Simplybook

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Run node once

Configure the CloudTalk and Simplybook Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Simplybook Oauth 2.0

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Select an action *

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The action ID

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Run node once

Set Up the CloudTalk and Simplybook Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Simplybook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the CloudTalk and Simplybook integration works as expected. Depending on your setup, data should flow between CloudTalk and Simplybook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Simplybook

Simplybook + CloudTalk + Google Calendar: When a new booking is made in Simplybook, and a call related to that booking ends in CloudTalk, create a follow-up call event in Google Calendar.

Simplybook + CloudTalk + Slack: When a new booking is made in Simplybook, and a call related to that booking ends in CloudTalk, send a notification to a Slack channel.

CloudTalk and Simplybook integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Simplybook

Automate booking workflows with Simplybook in Latenode. Sync schedules, manage appointments, and trigger follow-up actions without manual work. Connect booking data to CRMs, payment gateways, or marketing tools. Latenode's visual builder and flexible integrations make automating complex booking processes easy and scalable, exceeding Simplybook's built-in options.

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FAQ CloudTalk and Simplybook

How can I connect my CloudTalk account to Simplybook using Latenode?

To connect your CloudTalk account to Simplybook on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Simplybook accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Simplybook appointments from CloudTalk calls?

Yes, you can! Latenode allows you to automate appointment creation based on CloudTalk call data, saving time and ensuring no booking opportunity is missed. Use our no-code blocks or add custom JavaScript for complex logic.

What types of tasks can I perform by integrating CloudTalk with Simplybook?

Integrating CloudTalk with Simplybook allows you to perform various tasks, including:

  • Create new Simplybook appointments when a CloudTalk call is marked as "booked".
  • Update contact information in Simplybook after a CloudTalk call ends.
  • Send SMS reminders via CloudTalk for upcoming Simplybook appointments.
  • Log CloudTalk call details as notes in Simplybook customer profiles.
  • Trigger a CloudTalk callback request when a Simplybook appointment is booked.

How does Latenode handle concurrent CloudTalk and Simplybook requests?

Latenode efficiently manages concurrent requests using its scalable architecture, ensuring reliable performance even with high volumes of CloudTalk and Simplybook interactions.

Are there any limitations to the CloudTalk and Simplybook integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Custom fields in Simplybook may require JavaScript knowledge to access.
  • Complex CloudTalk IVR scenarios need advanced workflow design.
  • Bulk data synchronization requires careful planning for optimal performance.

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