CloudTalk and Straker Verify Integration

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Automatically verify translated call transcripts from CloudTalk in Straker Verify using Latenode’s visual editor, adding custom business logic with JavaScript as needed, and scale without overpaying.

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CloudTalk

Straker Verify

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Straker Verify

Create a New Scenario to Connect CloudTalk and Straker Verify

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Straker Verify will be your first step. To do this, click "Choose an app," find CloudTalk or Straker Verify, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Straker Verify Node

Next, click the plus (+) icon on the CloudTalk node, select Straker Verify from the list of available apps, and choose the action you need from the list of nodes within Straker Verify.

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CloudTalk

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Straker Verify

Authenticate Straker Verify

Now, click the Straker Verify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Straker Verify settings. Authentication allows you to use Straker Verify through Latenode.

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CloudTalk

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Straker Verify

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Connect Straker Verify

Sign In

Run node once

Configure the CloudTalk and Straker Verify Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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CloudTalk

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Straker Verify

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Connect Straker Verify

Straker Verify Oauth 2.0

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Change

Select an action *

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The action ID

Run node once

Set Up the CloudTalk and Straker Verify Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Straker Verify

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Trigger on Webhook

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring CloudTalk, Straker Verify, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Straker Verify integration works as expected. Depending on your setup, data should flow between CloudTalk and Straker Verify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Straker Verify

CloudTalk + Straker Verify + Slack: When a new call is registered in CloudTalk, check if translation is needed. If so, Straker Verify handles the translation process. Finally, a notification is sent via Slack to inform the agent about the completed translation.

Straker Verify + CloudTalk + Google Sheets: Upon completion of a translation in Straker Verify, relevant data, including the link to the CloudTalk call, is stored in a Google Sheet. This allows for tracking verified translations and linking them to specific calls.

CloudTalk and Straker Verify integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Straker Verify

Integrate Straker Verify in Latenode to automate translation quality checks. Flag low-quality translations based on your criteria. Build workflows that automatically re-translate or alert linguists. Use Latenode’s visual editor to connect Straker Verify to your CMS, TMS, or other systems without code, ensuring consistent output and faster localization cycles.

See how Latenode works

FAQ CloudTalk and Straker Verify

How can I connect my CloudTalk account to Straker Verify using Latenode?

To connect your CloudTalk account to Straker Verify on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Straker Verify accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically verify translations after a call?

Yes, you can! Latenode allows triggering Straker Verify from CloudTalk events, ensuring translation quality. Improve customer satisfaction via verified accuracy.

What types of tasks can I perform by integrating CloudTalk with Straker Verify?

Integrating CloudTalk with Straker Verify allows you to perform various tasks, including:

  • Create Straker Verify projects from new CloudTalk call recordings.
  • Send call transcripts from CloudTalk to Straker Verify for review.
  • Update CloudTalk call details with Straker Verify results.
  • Trigger notifications based on Straker Verify translation quality scores.
  • Archive verified translations from Straker Verify within CloudTalk.

How do I handle errors within Latenode when connecting CloudTalk?

Latenode provides advanced error handling. Use the built-in error catcher to manage failed CloudTalk calls, improving workflow reliability.

Are there any limitations to the CloudTalk and Straker Verify integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time verification during calls is not supported.
  • Complex translation workflows may require custom JavaScript.
  • Large call volumes can impact processing time.

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