CloudTalk and Tavily Integration

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Connect CloudTalk to Tavily and use call data to refine search queries, ensuring agents always have the most relevant information. Latenode's visual editor simplifies complex logic, while affordable execution-based pricing makes scaling this integration cost-effective.

Swap Apps

CloudTalk

Tavily

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Tavily

Create a New Scenario to Connect CloudTalk and Tavily

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Tavily will be your first step. To do this, click "Choose an app," find CloudTalk or Tavily, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Tavily Node

Next, click the plus (+) icon on the CloudTalk node, select Tavily from the list of available apps, and choose the action you need from the list of nodes within Tavily.

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CloudTalk

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Tavily

Authenticate Tavily

Now, click the Tavily node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Tavily settings. Authentication allows you to use Tavily through Latenode.

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CloudTalk

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Tavily

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Connection *

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Connect Tavily

Sign In

Run node once

Configure the CloudTalk and Tavily Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Tavily

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Tavily Oauth 2.0

#66e212yt846363de89f97d54
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Select an action *

Select

Map

The action ID

Run node once

Set Up the CloudTalk and Tavily Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring CloudTalk, Tavily, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Tavily integration works as expected. Depending on your setup, data should flow between CloudTalk and Tavily (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Tavily

CloudTalk + Tavily + Slack: When a new call ends in CloudTalk, Tavily searches for relevant information based on the call details. Then, a summary of the search results is sent to a Slack channel.

CloudTalk + Tavily + Google Sheets: When a new call occurs in CloudTalk, Tavily searches for relevant information based on the customer's query. The search results from Tavily are then logged into a Google Sheet for record-keeping and analysis.

CloudTalk and Tavily integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Tavily

Use Tavily in Latenode to automate research workflows. Retrieve and analyze data from various sources for competitive intelligence or market research. Integrate Tavily’s search API into Latenode for automated content aggregation and report generation. Connect to AI models or databases, scaling your data processing without complex coding.

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FAQ CloudTalk and Tavily

How can I connect my CloudTalk account to Tavily using Latenode?

To connect your CloudTalk account to Tavily on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Tavily accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze call transcripts using Tavily search?

Yes, you can easily analyze CloudTalk call transcripts with Tavily in Latenode. This integration lets you quickly find specific information from calls and improve agent performance.

What types of tasks can I perform by integrating CloudTalk with Tavily?

Integrating CloudTalk with Tavily allows you to perform various tasks, including:

  • Automatically summarize CloudTalk call transcripts using Tavily's AI summarization.
  • Search for specific keywords within CloudTalk call recordings via Tavily's search API.
  • Generate reports on customer sentiment from CloudTalk calls, enhanced by Tavily.
  • Create knowledge base articles from common customer questions identified in CloudTalk.
  • Trigger follow-up actions in CloudTalk based on insights derived from Tavily's analysis.

How secure is my CloudTalk data when used with Latenode?

Latenode employs robust security measures, including encryption and access controls, ensuring your CloudTalk data remains safe and private.

Are there any limitations to the CloudTalk and Tavily integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Tavily’s API usage is subject to their rate limits, which may impact high-volume workflows.
  • Initial setup requires API keys or authentication tokens for both CloudTalk and Tavily.
  • Complex data transformations may require JavaScript knowledge within Latenode.

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