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Automatically trigger personalized Thankster cards based on CloudTalk call outcomes, enhancing customer engagement. Latenode's visual editor and affordable pay-by-execution pricing make automation easier than ever.
Connect CloudTalk and Thankster in minutes with Latenode.
Create CloudTalk to Thankster workflow
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Create a New Scenario to Connect CloudTalk and Thankster
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Thankster will be your first step. To do this, click "Choose an app," find CloudTalk or Thankster, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Thankster Node
Next, click the plus (+) icon on the CloudTalk node, select Thankster from the list of available apps, and choose the action you need from the list of nodes within Thankster.
CloudTalk
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Thankster
Authenticate Thankster
Now, click the Thankster node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Thankster settings. Authentication allows you to use Thankster through Latenode.
Configure the CloudTalk and Thankster Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Thankster Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Thankster
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Thankster, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Thankster integration works as expected. Depending on your setup, data should flow between CloudTalk and Thankster (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Thankster + Slack: When a new call is completed in CloudTalk, and a positive interaction is noted (e.g., through a specific call outcome), a Thankster card is automatically sent to the customer. Simultaneously, a Slack notification is sent to the support team to inform them about the sent card.
CloudTalk + Thankster + Google Sheets: After a call in CloudTalk concludes, a Thankster card is sent to the customer. The details of the sent card, along with the CloudTalk call outcome, are then recorded in a Google Sheet for tracking and analysis.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Thankster
Use Thankster in Latenode to automate personalized handwritten notes for customers. Trigger notes based on events like purchases or milestones. Enhance CRM workflows by adding a human touch. Latenode lets you manage Thankster requests at scale with no-code logic and custom integrations. Centralize and track all your personalized outreach.
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How can I connect my CloudTalk account to Thankster using Latenode?
To connect your CloudTalk account to Thankster on Latenode, follow these steps:
Can I trigger Thankster cards from CloudTalk call events?
Yes! Using Latenode, trigger Thankster cards when calls end in CloudTalk. Automate personalized thank you notes, boosting customer loyalty with zero code and custom logic.
What types of tasks can I perform by integrating CloudTalk with Thankster?
Integrating CloudTalk with Thankster allows you to perform various tasks, including:
How reliably does CloudTalk integration perform?
Latenode ensures reliable CloudTalk integration. Its architecture handles scaling and complex logic, maintaining workflow stability under high call volumes.
Are there any limitations to the CloudTalk and Thankster integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: