CloudTalk and Toggl Track Integration

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Automatically log CloudTalk call durations in Toggl Track to streamline time tracking for customer support. Latenode’s visual editor and affordable execution-based pricing make it easy to build and scale precise, cost-effective time management workflows.

Swap Apps

CloudTalk

Toggl Track

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Toggl Track

Create a New Scenario to Connect CloudTalk and Toggl Track

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Toggl Track will be your first step. To do this, click "Choose an app," find CloudTalk or Toggl Track, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Toggl Track Node

Next, click the plus (+) icon on the CloudTalk node, select Toggl Track from the list of available apps, and choose the action you need from the list of nodes within Toggl Track.

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CloudTalk

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Toggl Track

Authenticate Toggl Track

Now, click the Toggl Track node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Toggl Track settings. Authentication allows you to use Toggl Track through Latenode.

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CloudTalk

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Toggl Track

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#2 Toggl Track

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Connect Toggl Track

Sign In

Run node once

Configure the CloudTalk and Toggl Track Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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CloudTalk

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Toggl Track

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Toggl Track Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the CloudTalk and Toggl Track Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Toggl Track

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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring CloudTalk, Toggl Track, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Toggl Track integration works as expected. Depending on your setup, data should flow between CloudTalk and Toggl Track (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Toggl Track

CloudTalk + Toggl Track + Google Sheets: When a new call is registered in CloudTalk, a time entry is created in Toggl Track to track the call's duration. The call details and duration are then added to a Google Sheets spreadsheet for reporting.

Toggl Track + CloudTalk + Slack: When a new time entry is created in Toggl Track, the flow checks if the time entry is related to a CloudTalk project. If the tracked time exceeds a defined threshold, a notification is sent to a specific Slack channel.

CloudTalk and Toggl Track integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Toggl Track

Track time in Toggl Track, then use Latenode to automatically log hours to project management tools or generate invoices. Pull Toggl Track data into reports and dashboards, or trigger notifications based on time entries. Automate billing and project tracking; build custom flows around your Toggl Track data.

See how Latenode works

FAQ CloudTalk and Toggl Track

How can I connect my CloudTalk account to Toggl Track using Latenode?

To connect your CloudTalk account to Toggl Track on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Toggl Track accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically track call time in Toggl Track?

Yes, you can! Latenode automates time tracking for calls in Toggl Track. Get precise insights into agent call time for better resource allocation and project management.

What types of tasks can I perform by integrating CloudTalk with Toggl Track?

Integrating CloudTalk with Toggl Track allows you to perform various tasks, including:

  • Create Toggl Track time entries for each completed CloudTalk call.
  • Update Toggl Track projects based on CloudTalk call outcomes.
  • Start and stop Toggl Track timers based on CloudTalk call events.
  • Log CloudTalk call details as notes in Toggl Track time entries.
  • Generate reports on call-related project time within Toggl Track.

Can I use JavaScript to customize the integration in Latenode?

Yes, Latenode allows you to use JavaScript for advanced customization and data transformation between CloudTalk and Toggl Track, unlocking limitless flexibility.

Are there any limitations to the CloudTalk and Toggl Track integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical CloudTalk data prior to integration setup cannot be automatically synced to Toggl Track.
  • Complex custom fields in CloudTalk may require JavaScript transformation for Toggl Track compatibility.
  • Real-time updates depend on the API rate limits of both CloudTalk and Toggl Track.

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