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Automatically log CloudTalk call durations in Toggl Track to streamline time tracking for customer support. Latenode’s visual editor and affordable execution-based pricing make it easy to build and scale precise, cost-effective time management workflows.
Connect CloudTalk and Toggl Track in minutes with Latenode.
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Create a New Scenario to Connect CloudTalk and Toggl Track
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Toggl Track will be your first step. To do this, click "Choose an app," find CloudTalk or Toggl Track, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Toggl Track Node
Next, click the plus (+) icon on the CloudTalk node, select Toggl Track from the list of available apps, and choose the action you need from the list of nodes within Toggl Track.
CloudTalk
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Toggl Track
Authenticate Toggl Track
Now, click the Toggl Track node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Toggl Track settings. Authentication allows you to use Toggl Track through Latenode.
Configure the CloudTalk and Toggl Track Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Toggl Track Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Toggl Track
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Toggl Track, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Toggl Track integration works as expected. Depending on your setup, data should flow between CloudTalk and Toggl Track (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Toggl Track + Google Sheets: When a new call is registered in CloudTalk, a time entry is created in Toggl Track to track the call's duration. The call details and duration are then added to a Google Sheets spreadsheet for reporting.
Toggl Track + CloudTalk + Slack: When a new time entry is created in Toggl Track, the flow checks if the time entry is related to a CloudTalk project. If the tracked time exceeds a defined threshold, a notification is sent to a specific Slack channel.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Toggl Track
Track time in Toggl Track, then use Latenode to automatically log hours to project management tools or generate invoices. Pull Toggl Track data into reports and dashboards, or trigger notifications based on time entries. Automate billing and project tracking; build custom flows around your Toggl Track data.
Related categories
How can I connect my CloudTalk account to Toggl Track using Latenode?
To connect your CloudTalk account to Toggl Track on Latenode, follow these steps:
Can I automatically track call time in Toggl Track?
Yes, you can! Latenode automates time tracking for calls in Toggl Track. Get precise insights into agent call time for better resource allocation and project management.
What types of tasks can I perform by integrating CloudTalk with Toggl Track?
Integrating CloudTalk with Toggl Track allows you to perform various tasks, including:
Can I use JavaScript to customize the integration in Latenode?
Yes, Latenode allows you to use JavaScript for advanced customization and data transformation between CloudTalk and Toggl Track, unlocking limitless flexibility.
Are there any limitations to the CloudTalk and Toggl Track integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: