CloudTalk and Zoho Inventory Integration

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Automatically create or update Zoho Inventory contacts from new CloudTalk calls, centralizing customer data. Latenode's visual editor simplifies this, offering custom logic via JavaScript, plus affordable execution-based pricing.

Swap Apps

CloudTalk

Zoho Inventory

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Zoho Inventory

Create a New Scenario to Connect CloudTalk and Zoho Inventory

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Zoho Inventory will be your first step. To do this, click "Choose an app," find CloudTalk or Zoho Inventory, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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CloudTalk

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Connect CloudTalk

Sign In

Run node once

Add the Zoho Inventory Node

Next, click the plus (+) icon on the CloudTalk node, select Zoho Inventory from the list of available apps, and choose the action you need from the list of nodes within Zoho Inventory.

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CloudTalk

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Zoho Inventory

Authenticate Zoho Inventory

Now, click the Zoho Inventory node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Inventory settings. Authentication allows you to use Zoho Inventory through Latenode.

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CloudTalk

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Zoho Inventory

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Connect Zoho Inventory

Sign In

Run node once

Configure the CloudTalk and Zoho Inventory Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Zoho Inventory

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Zoho Inventory Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the CloudTalk and Zoho Inventory Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring CloudTalk, Zoho Inventory, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Zoho Inventory integration works as expected. Depending on your setup, data should flow between CloudTalk and Zoho Inventory (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Zoho Inventory

CloudTalk + Zoho Inventory + Slack: When a new call is received in CloudTalk, a new sales order is created in Zoho Inventory. Then, a message is sent to a Slack channel to notify the warehouse team.

Zoho Inventory + CloudTalk + Zoho CRM: When a new item is created in Zoho Inventory, a task is created in Zoho CRM to remind the sales team to call customers and promote similar products, and CloudTalk sends an SMS to potential customers.

CloudTalk and Zoho Inventory integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Zoho Inventory

Connect Zoho Inventory to Latenode and automate stock updates across platforms. Track orders, manage product levels, and trigger alerts when items run low, all within visual workflows. Enhance inventory visibility by integrating sales data from multiple sources using Latenode's AI-powered data transformation tools.

See how Latenode works

FAQ CloudTalk and Zoho Inventory

How can I connect my CloudTalk account to Zoho Inventory using Latenode?

To connect your CloudTalk account to Zoho Inventory on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Zoho Inventory accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update inventory levels after each CloudTalk sale?

Yes, you can! Latenode enables real-time updates, ensuring accurate inventory management. Automate updates based on CloudTalk sales data for efficiency and reduced errors.

What types of tasks can I perform by integrating CloudTalk with Zoho Inventory?

Integrating CloudTalk with Zoho Inventory allows you to perform various tasks, including:

  • Create Zoho Inventory contacts from new CloudTalk call recordings.
  • Update Zoho Inventory stock levels based on CloudTalk order confirmations.
  • Trigger CloudTalk callbacks when inventory items reach a certain threshold.
  • Send Zoho Inventory invoices automatically after a CloudTalk support resolution.
  • Log CloudTalk call durations against specific Zoho Inventory projects.

CanIuseJavaScripttomodifydataexchangedbetweenCloudTalkandZohoInventory?

Yes, you can enhance your workflows with JavaScript. Latenode's code blocks allow for complex data transformations beyond simple data mapping.

Are there any limitations to the CloudTalk and Zoho Inventory integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • Real-time data synchronization depends on the API limits of both apps.
  • Custom field mapping requires careful planning and configuration.

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