How to connect CloudTalk and Zoho Zeptomail
Create a New Scenario to Connect CloudTalk and Zoho Zeptomail
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Zoho Zeptomail will be your first step. To do this, click "Choose an app," find CloudTalk or Zoho Zeptomail, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.

CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Zeptomail Node
Next, click the plus (+) icon on the CloudTalk node, select Zoho Zeptomail from the list of available apps, and choose the action you need from the list of nodes within Zoho Zeptomail.

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Authenticate Zoho Zeptomail
Now, click the Zoho Zeptomail node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Zeptomail settings. Authentication allows you to use Zoho Zeptomail through Latenode.
Configure the CloudTalk and Zoho Zeptomail Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Zoho Zeptomail Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, Zoho Zeptomail, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the CloudTalk and Zoho Zeptomail integration works as expected. Depending on your setup, data should flow between CloudTalk and Zoho Zeptomail (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Zoho Zeptomail
CloudTalk + HubSpot + Zoho Zeptomail: When a new call is received in CloudTalk, the details are logged as a call engagement in HubSpot. After the call, a follow-up email is sent to the contact via Zoho Zeptomail.
Zoho Zeptomail + CloudTalk + Google Sheets: When a new signup occurs in Zoho Zeptomail, the event details and any subsequent call outcomes recorded in CloudTalk are logged in a Google Sheets spreadsheet for reporting.
CloudTalk and Zoho Zeptomail integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Zoho Zeptomail
Use Zoho Zeptomail in Latenode to automate transactional emails. Send welcome messages, password resets, and order confirmations automatically. Connect Zeptomail to any trigger (CRM updates, database changes) within Latenode's visual builder. Add custom logic and format data with JavaScript nodes to personalize messages, avoiding manual coding and scaling email sending without limits.
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FAQ CloudTalk and Zoho Zeptomail
How can I connect my CloudTalk account to Zoho Zeptomail using Latenode?
To connect your CloudTalk account to Zoho Zeptomail on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Zoho Zeptomail accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send follow-up emails after CloudTalk calls?
Yes, you can! Latenode allows seamless automation, triggering Zoho Zeptomail emails based on CloudTalk call outcomes. Improve engagement with personalized follow-ups.
What types of tasks can I perform by integrating CloudTalk with Zoho Zeptomail?
Integrating CloudTalk with Zoho Zeptomail allows you to perform various tasks, including:
- Automatically adding new CloudTalk contacts to Zoho Zeptomail lists.
- Sending SMS confirmations via Zoho Zeptomail after CloudTalk calls.
- Updating contact information in Zoho Zeptomail after each CloudTalk interaction.
- Triggering Zoho Zeptomail email campaigns based on CloudTalk call tags.
- Logging CloudTalk call details in Zoho Zeptomail custom fields.
How reliable is the CloudTalk integration on Latenode?
Latenode offers robust error handling and monitoring, ensuring reliable CloudTalk integration, even during high call volumes.
Are there any limitations to the CloudTalk and Zoho Zeptomail integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with very high API call volumes may require optimization.
- Custom CloudTalk or Zoho Zeptomail fields might need manual mapping.
- Real-time data synchronization depends on the CloudTalk and Zoho Zeptomail API limits.