Confluence and Customer.io Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically update your Customer.io customer profiles from Confluence content. Latenode's visual editor and affordable pay-by-execution pricing makes it easier to trigger and customize notifications based on Confluence updates, enhancing personalization.

Confluence + Customer.io integration

Connect Confluence and Customer.io in minutes with Latenode.

Start for free

Automate your workflow

Swap Apps

Confluence

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect Confluence and Customer.io

Create a New Scenario to Connect Confluence and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Confluence, triggered by another scenario, or executed manually (for testing purposes). In most cases, Confluence or Customer.io will be your first step. To do this, click "Choose an app," find Confluence or Customer.io, and select the appropriate trigger to start the scenario.

Add the Confluence Node

Select the Confluence node from the app selection panel on the right.

+
1

Confluence

Configure the Confluence

Click on the Confluence node to configure it. You can modify the Confluence URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

Confluence

Node type

#1 Confluence

/

Name

Untitled

Connection *

Select

Map

Connect Confluence

Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Confluence node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

1

Confluence

+
2

Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

1

Confluence

+
2

Customer.io

Node type

#2 Customer.io

/

Name

Untitled

Connection *

Select

Map

Connect Customer.io

Sign In

Run node once

Configure the Confluence and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

Confluence

+
2

Customer.io

Node type

#2 Customer.io

/

Name

Untitled

Connection *

Select

Map

Connect Customer.io

Customer.io Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Confluence and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

6

AI Anthropic Claude 3

+
7

Customer.io

1

Trigger on Webhook

2

Confluence

3

Iterator

+
4

Webhook response

Save and Activate the Scenario

After configuring Confluence, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Confluence and Customer.io integration works as expected. Depending on your setup, data should flow between Confluence and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Confluence and Customer.io

Confluence + Customer.io + Slack: When a new blog post is created in Confluence, add users to a specific segment in Customer.io and send a message to a Slack channel to notify the team.

Customer.io + Confluence + Jira: When a customer event is tracked in Customer.io, create a new page in Confluence to document the feedback and create a Jira issue to address the feedback.

Confluence and Customer.io integration alternatives

About Confluence

Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Confluence and Customer.io

How can I connect my Confluence account to Customer.io using Latenode?

To connect your Confluence account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Confluence and click on "Connect".
  • Authenticate your Confluence and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Customer.io emails from Confluence page updates?

Yes, you can! Latenode allows triggering Customer.io actions directly from Confluence updates. Keep your audience informed automatically when key documentation changes, improving engagement.

What types of tasks can I perform by integrating Confluence with Customer.io?

Integrating Confluence with Customer.io allows you to perform various tasks, including:

  • Send personalized Customer.io messages for new Confluence content.
  • Update Customer.io profiles when users interact with Confluence pages.
  • Track Confluence page views and trigger actions in Customer.io.
  • Create Confluence pages from Customer.io segment activity.
  • Analyze Confluence usage data within Customer.io dashboards.

Can I use JavaScript to extend Confluence and Customer.io workflows?

Yes, Latenode allows incorporating JavaScript code to add custom logic and data transformations for advanced Confluence and Customer.io workflows.

Are there any limitations to the Confluence and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Confluence page structures might require custom parsing using JavaScript.
  • Customer.io rate limits apply and should be considered in high-volume workflows.
  • Real-time synchronization depends on the polling interval configured in Latenode.

Try now