How to connect Confluence and OpenPhone
Create a New Scenario to Connect Confluence and OpenPhone
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Confluence, triggered by another scenario, or executed manually (for testing purposes). In most cases, Confluence or OpenPhone will be your first step. To do this, click "Choose an app," find Confluence or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Confluence Node
Select the Confluence node from the app selection panel on the right.

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Configure the Confluence
Click on the Confluence node to configure it. You can modify the Confluence URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the Confluence node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Confluence and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Confluence and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Confluence, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Confluence and OpenPhone integration works as expected. Depending on your setup, data should flow between Confluence and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Confluence and OpenPhone
Confluence + Slack + OpenPhone: When a new Confluence page is created, a message is sent to a Slack channel to notify the team, and an OpenPhone SMS is sent to relevant members to ensure they are aware of the update.
OpenPhone + Confluence + Jira: When a call ends in OpenPhone and the call summary is available, a Confluence page is created to log the call details. Subsequently, a Jira ticket is created to track any follow-up tasks identified during the call.
Confluence and OpenPhone integration alternatives
About Confluence
Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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See how Latenode works
FAQ Confluence and OpenPhone
How can I connect my Confluence account to OpenPhone using Latenode?
To connect your Confluence account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Confluence and click on "Connect".
- Authenticate your Confluence and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Confluence pages with OpenPhone call data?
Yes, you can! Latenode's visual editor makes it easy to sync call logs from OpenPhone to Confluence, ensuring your team always has access to the latest communication records.
What types of tasks can I perform by integrating Confluence with OpenPhone?
Integrating Confluence with OpenPhone allows you to perform various tasks, including:
- Create new Confluence pages from OpenPhone voicemails.
- Log OpenPhone call details to a Confluence meeting notes page.
- Send OpenPhone SMS messages when a Confluence page is updated.
- Trigger OpenPhone calls based on Confluence page activity.
- Automatically update Confluence tables with OpenPhone contact data.
Can I use JavaScript to customize this integration in Latenode?
Yes! Latenode's JavaScript blocks let you add complex logic and custom data transformations for advanced Confluence + OpenPhone workflows.
Are there any limitations to the Confluence and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Confluence and OpenPhone may affect high-volume workflows.
- Complex data transformations may require advanced JavaScript knowledge.
- Initial setup requires appropriate permissions for both Confluence and OpenPhone.