How to connect Confluence and ServiceM8
Create a New Scenario to Connect Confluence and ServiceM8
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Confluence, triggered by another scenario, or executed manually (for testing purposes). In most cases, Confluence or ServiceM8 will be your first step. To do this, click "Choose an app," find Confluence or ServiceM8, and select the appropriate trigger to start the scenario.

Add the Confluence Node
Select the Confluence node from the app selection panel on the right.

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Configure the Confluence
Click on the Confluence node to configure it. You can modify the Confluence URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ServiceM8 Node
Next, click the plus (+) icon on the Confluence node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.

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Authenticate ServiceM8
Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.
Configure the Confluence and ServiceM8 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Confluence and ServiceM8 Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Confluence, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Confluence and ServiceM8 integration works as expected. Depending on your setup, data should flow between Confluence and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Confluence and ServiceM8
ServiceM8 + Confluence + Slack: When a job is completed in ServiceM8, this automation updates the corresponding Confluence page with the completion details and sends a notification to a designated Slack channel.
ServiceM8 + Google Sheets + Confluence: Upon completion of a job in ServiceM8, the job details are added to a Google Sheet. A summarized performance report is then periodically updated in a designated Confluence page based on the data in Google Sheets.
Confluence and ServiceM8 integration alternatives
About Confluence
Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.
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About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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See how Latenode works
FAQ Confluence and ServiceM8
How can I connect my Confluence account to ServiceM8 using Latenode?
To connect your Confluence account to ServiceM8 on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Confluence and click on "Connect".
- Authenticate your Confluence and ServiceM8 accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Confluence pages from new ServiceM8 jobs?
Yes, you can! Latenode's visual editor makes it easy. Automate page creation and ensure all your team's job details are perfectly documented in Confluence, reducing manual effort.
What types of tasks can I perform by integrating Confluence with ServiceM8?
Integrating Confluence with ServiceM8 allows you to perform various tasks, including:
- Automatically creating Confluence pages from new ServiceM8 jobs.
- Updating Confluence pages when ServiceM8 job details are modified.
- Creating ServiceM8 tasks from new Confluence page creation.
- Syncing customer data between Confluence and ServiceM8.
- Generating reports in Confluence based on ServiceM8 data.
What Confluence features are accessible through Latenode's integration?
Latenode provides access to Confluence pages, spaces, attachments, users, and groups, allowing you to build powerful automations.
Are there any limitations to the Confluence and ServiceM8 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file attachments in Confluence may slow down workflow execution.
- Real-time, two-way synchronization isn't supported without custom logic.
- Complex Confluence page layouts might require custom parsing.