How to connect Confluence and Userback
Create a New Scenario to Connect Confluence and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Confluence, triggered by another scenario, or executed manually (for testing purposes). In most cases, Confluence or Userback will be your first step. To do this, click "Choose an app," find Confluence or Userback, and select the appropriate trigger to start the scenario.

Add the Confluence Node
Select the Confluence node from the app selection panel on the right.

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Configure the Confluence
Click on the Confluence node to configure it. You can modify the Confluence URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Confluence node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Confluence and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Confluence and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Confluence, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Confluence and Userback integration works as expected. Depending on your setup, data should flow between Confluence and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Confluence and Userback
Userback + Confluence + Slack: When new feedback is created in Userback, fetch the relevant Confluence page using a search. Then, send a notification with the feedback and Confluence page link to a specified Slack channel to alert the team.
Userback + Confluence + Jira: When new feedback is created in Userback, create a new issue in Jira. Then, create a Confluence page and link the Jira issue and Userback feedback within the Confluence page for documentation.
Confluence and Userback integration alternatives
About Confluence
Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Confluence and Userback
How can I connect my Confluence account to Userback using Latenode?
To connect your Confluence account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Confluence and click on "Connect".
- Authenticate your Confluence and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Confluence pages from Userback feedback?
Yes, you can! Latenode's visual editor makes it easy to automatically turn Userback feedback into actionable Confluence pages, streamlining your team's workflow and knowledge base.
What types of tasks can I perform by integrating Confluence with Userback?
Integrating Confluence with Userback allows you to perform various tasks, including:
- Create Confluence pages from new Userback feedback submissions.
- Update Confluence pages when Userback feedback status changes.
- Post Userback feedback summaries to Confluence team spaces.
- Trigger Userback actions when a new Confluence page is created.
- Search for existing Confluence content before submitting feedback.
Can I use JavaScript to transform data between Confluence and Userback?
Yes! Latenode allows you to use JavaScript code blocks to customize data transformations, tailoring the integration to your specific needs.
Are there any limitations to the Confluence and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Confluence page layouts may require custom JavaScript parsing.
- Userback feedback attachments have size limits that can affect transfers.
- Real-time updates rely on polling, not immediate push notifications.