How to connect Confluence and Zoho CRM
Create a New Scenario to Connect Confluence and Zoho CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Confluence, triggered by another scenario, or executed manually (for testing purposes). In most cases, Confluence or Zoho CRM will be your first step. To do this, click "Choose an app," find Confluence or Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Confluence Node
Select the Confluence node from the app selection panel on the right.

Confluence
Configure the Confluence
Click on the Confluence node to configure it. You can modify the Confluence URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho CRM Node
Next, click the plus (+) icon on the Confluence node, select Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Zoho CRM.

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Zoho CRM

Authenticate Zoho CRM
Now, click the Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho CRM settings. Authentication allows you to use Zoho CRM through Latenode.
Configure the Confluence and Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Confluence and Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho CRM
Trigger on Webhook
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Confluence
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Webhook response

Save and Activate the Scenario
After configuring Confluence, Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Confluence and Zoho CRM integration works as expected. Depending on your setup, data should flow between Confluence and Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Confluence and Zoho CRM
Confluence + Zoho CRM + Slack: When a Confluence page is updated, fetch the updated page content, find a relevant contact in Zoho CRM based on the page title, and send a summary of the page content to the Zoho CRM contact and post a notification to a designated Slack channel.
Zoho CRM + Google Docs + Confluence: When a new lead is created or updated in Zoho CRM, create a Google Docs summary of the lead information and save it as a new page in Confluence for the internal team's knowledge base.
Confluence and Zoho CRM integration alternatives
About Confluence
Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.
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About Zoho CRM
Connect Zoho CRM to Latenode and automate your sales processes. Automatically update records, trigger email sequences, and sync data with other apps. Streamline lead management and reporting by combining Zoho CRM's features with Latenode's visual editor, AI assistance, and custom code options. Scale workflows affordably with flexible execution-based pricing.
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See how Latenode works
FAQ Confluence and Zoho CRM
How can I connect my Confluence account to Zoho CRM using Latenode?
To connect your Confluence account to Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Confluence and click on "Connect".
- Authenticate your Confluence and Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho CRM leads from Confluence page submissions?
Yes, you can! Latenode allows you to trigger workflows from Confluence page updates, instantly creating leads in Zoho CRM. Benefit from automated lead generation and reduced manual data entry.
What types of tasks can I perform by integrating Confluence with Zoho CRM?
Integrating Confluence with Zoho CRM allows you to perform various tasks, including:
- Create Zoho CRM tasks from new or updated Confluence pages.
- Automatically update Zoho CRM contact information from Confluence data.
- Post Confluence page updates as notes to Zoho CRM records.
- Generate Confluence reports based on Zoho CRM data insights.
- Sync project documentation in Confluence with related Zoho CRM opportunities.
CanIusetheLatenodeJavaScriptblocktotransformConfluenceordataforZohoCRM?
Yes, you can! Latenode’s JavaScript block allows complete control over data transformation, ensuring perfect compatibility between Confluence and Zoho CRM.
Are there any limitations to the Confluence and Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require some JavaScript knowledge.
- Real-time synchronization depends on the API limits of both Confluence and Zoho CRM.
- Attachments larger than 10MB might require custom handling due to API restrictions.