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How to connect Contacts+ and Delighted
Create a New Scenario to Connect Contacts+ and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Contacts+, triggered by another scenario, or executed manually (for testing purposes). In most cases, Contacts+ or Delighted will be your first step. To do this, click "Choose an app," find Contacts+ or Delighted, and select the appropriate trigger to start the scenario.
Add the Contacts+ Node
Select the Contacts+ node from the app selection panel on the right.
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Configure the Contacts+
Click on the Contacts+ node to configure it. You can modify the Contacts+ URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Contacts+ node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Contacts+ and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Contacts+ and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Contacts+, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Contacts+ and Delighted integration works as expected. Depending on your setup, data should flow between Contacts+ and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Contacts+ and Delighted
Delighted + Contacts+ + Slack: When a new survey response is received in Delighted, this automation identifies unhappy contacts and automatically notifies their account manager in Slack by finding the user by email and sending a direct message.
Delighted + Zendesk + Contacts+: When negative feedback is received via Delighted, this automation creates a Zendesk ticket and updates the contact's record in Contacts+ by adding a tag to the contact.
Contacts+ and Delighted integration alternatives
About Contacts+
Use Contacts+ in Latenode to centralize contact data across platforms. Automate cleaning, deduplication, and enrichment processes. Sync updated contact details to your CRM or marketing tools. Latenode lets you build flexible flows and custom logic to manage contacts more efficiently and without manual data entry.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Contacts+ and Delighted
How can I connect my Contacts+ account to Delighted using Latenode?
To connect your Contacts+ account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Contacts+ and click on "Connect".
- Authenticate your Contacts+ and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on new Contacts+ entries?
Yes, you can! Latenode lets you instantly trigger Delighted surveys upon new Contacts+ entries, using advanced filtering and custom logic to target the right contacts automatically.
What types of tasks can I perform by integrating Contacts+ with Delighted?
Integrating Contacts+ with Delighted allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after contact updates.
- Creating Delighted subscribers from new Contacts+ entries.
- Updating contact information in Contacts+ based on survey responses.
- Segmenting Contacts+ lists based on Delighted survey scores.
- Analyzing survey data from Delighted within Contacts+ profiles.
HowsecureistheContacts+integrationwithinLatenode?
Latenode employs robust security measures, including encryption and secure authentication, to protect your Contacts+ data during integration and workflow execution.
Are there any limitations to the Contacts+ and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from Contacts+ might require a separate import for Delighted integration.
- Complex conditional logic in survey triggering may necessitate JavaScript for customization.
- Rate limits imposed by Contacts+ and Delighted APIs can affect high-volume data transfers.
