ConvertAPI and CloudTalk Integration

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Automatically convert voicemails from CloudTalk to text using ConvertAPI, then process and store the data. Latenode’s no-code editor makes it simple to set up, while affordable pricing ensures cost-effective automation.

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ConvertAPI

CloudTalk

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ConvertAPI and CloudTalk

Create a New Scenario to Connect ConvertAPI and CloudTalk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ConvertAPI, triggered by another scenario, or executed manually (for testing purposes). In most cases, ConvertAPI or CloudTalk will be your first step. To do this, click "Choose an app," find ConvertAPI or CloudTalk, and select the appropriate trigger to start the scenario.

Add the ConvertAPI Node

Select the ConvertAPI node from the app selection panel on the right.

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ConvertAPI

Configure the ConvertAPI

Click on the ConvertAPI node to configure it. You can modify the ConvertAPI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the CloudTalk Node

Next, click the plus (+) icon on the ConvertAPI node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk

Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.

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Sign In

Run node once

Configure the ConvertAPI and CloudTalk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the ConvertAPI and CloudTalk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ConvertAPI, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ConvertAPI and CloudTalk integration works as expected. Depending on your setup, data should flow between ConvertAPI and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ConvertAPI and CloudTalk

CloudTalk + ConvertAPI + Google Sheets: When a new call is registered in CloudTalk, relevant details are extracted and a document is converted using ConvertAPI. Then, the call details and converted document information are logged in a Google Sheets spreadsheet for tracking sales team efficiency.

CloudTalk + ConvertAPI + Pipedrive: Upon receiving a new call in CloudTalk, the call recording is saved. If a document is converted via ConvertAPI related to the call, that file will be saved and linked to the corresponding contact in Pipedrive.

ConvertAPI and CloudTalk integration alternatives

About ConvertAPI

Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

See how Latenode works

FAQ ConvertAPI and CloudTalk

How can I connect my ConvertAPI account to CloudTalk using Latenode?

To connect your ConvertAPI account to CloudTalk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ConvertAPI and click on "Connect".
  • Authenticate your ConvertAPI and CloudTalk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically fax call recordings using ConvertAPI?

Yes, you can! Latenode lets you trigger ConvertAPI to fax call recordings stored in CloudTalk, automatically archiving and distributing key conversations. Save time with no-code automation!

What types of tasks can I perform by integrating ConvertAPI with CloudTalk?

Integrating ConvertAPI with CloudTalk allows you to perform various tasks, including:

  • Convert call recordings from CloudTalk into shareable MP3 files.
  • Automatically fax voicemails from CloudTalk using ConvertAPI.
  • Archive converted call recordings to cloud storage platforms.
  • Send summarized call transcripts to team channels after conversion.
  • Trigger personalized SMS follow-ups via CloudTalk after document conversion.

Can I use JavaScript to customize ConvertAPI's output formats?

Yes! Latenode allows JavaScript code blocks for custom ConvertAPI parameters, handling edge cases and special format requirements beyond simple no-code options.

Are there any limitations to the ConvertAPI and CloudTalk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large file conversions may impact workflow speed depending on ConvertAPI's processing capacity.
  • The number of conversions depends on your ConvertAPI subscription level.
  • Real-time conversion of ongoing calls is not supported due to API constraints.

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