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Automatically trigger customer satisfaction surveys with Delighted after document conversions via ConvertAPI. Latenode's visual editor and affordable pricing make gathering feedback easier. Customize the process with JavaScript and scale without extra costs.
Connect ConvertAPI and Delighted in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ConvertAPI, triggered by another scenario, or executed manually (for testing purposes). In most cases, ConvertAPI or Delighted will be your first step. To do this, click "Choose an app," find ConvertAPI or Delighted, and select the appropriate trigger to start the scenario.

Select the ConvertAPI node from the app selection panel on the right.

ConvertAPI
Click on the ConvertAPI node to configure it. You can modify the ConvertAPI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the ConvertAPI node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

ConvertAPI
β
Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Delighted
Trigger on Webhook
β
ConvertAPI
β
β
Iterator
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Webhook response
After configuring ConvertAPI, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the ConvertAPI and Delighted integration works as expected. Depending on your setup, data should flow between ConvertAPI and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ConvertAPI + Delighted + Slack: When a file is converted to PDF using ConvertAPI, a survey is sent via Delighted to gather user feedback. If a new response is received and the score is low, a notification is sent to a Slack channel.
Delighted + ConvertAPI + Google Drive: When a new response is received in Delighted, the feedback is converted into a document using ConvertAPI, then saved to a specified folder in Google Drive for analysis and record-keeping.
About ConvertAPI
Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my ConvertAPI account to Delighted using Latenode?
To connect your ConvertAPI account to Delighted on Latenode, follow these steps:
Can I automatically trigger surveys after document conversion?
Yes, you can! Latenode enables real-time triggers. Automatically send Delighted surveys post-ConvertAPI conversion, gathering immediate feedback and boosting response rates effortlessly.
What types of tasks can I perform by integrating ConvertAPI with Delighted?
Integrating ConvertAPI with Delighted allows you to perform various tasks, including:
How do I handle errors when converting large files using ConvertAPI?
Latenode provides robust error handling with automatic retries and custom logic. You can send error notifications or trigger fallback workflows.
Are there any limitations to the ConvertAPI and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: