How to connect Creatomate and Delighted
Create a New Scenario to Connect Creatomate and Delighted
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Creatomate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Creatomate or Delighted will be your first step. To do this, click "Choose an app," find Creatomate or Delighted, and select the appropriate trigger to start the scenario.

Add the Creatomate Node
Select the Creatomate node from the app selection panel on the right.

Creatomate
Configure the Creatomate
Click on the Creatomate node to configure it. You can modify the Creatomate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Creatomate node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

Creatomate
โ
Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Creatomate and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Creatomate and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
โ
AI Anthropic Claude 3
โ
Delighted
Trigger on Webhook
โ
Creatomate
โ
โ
Iterator
โ
Webhook response
Save and Activate the Scenario
After configuring Creatomate, Delighted, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Creatomate and Delighted integration works as expected. Depending on your setup, data should flow between Creatomate and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Creatomate and Delighted
Delighted + Creatomate + Slack: When a new response is received in Delighted and the score is below a defined threshold, Creatomate will render a pre-designed video apology. A notification is then sent to a designated Slack channel with a link to the rendered video.
Delighted + Creatomate + Gmail: When a new response is received in Delighted, use the survey data to generate a personalized video testimonial using Creatomate. Then, send this video as a link in an email to the survey respondent via Gmail.
Creatomate and Delighted integration alternatives
About Creatomate
Automate video creation with Creatomate in Latenode. Generate personalized videos from data: product demos, social media content, or reports. Connect Creatomate to any data source and automate complex workflows with Latenode's visual editor, JavaScript support, and flexible API. Scale video production without manual effort.
Related categories
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ all without per-step costs.
Related categories
See how Latenode works
FAQ Creatomate and Delighted
How can I connect my Creatomate account to Delighted using Latenode?
To connect your Creatomate account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Creatomate and click on "Connect".
- Authenticate your Creatomate and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger personalized video creation based on survey responses?
Yes, using Latenode, you can! Automatically trigger Creatomate video creation based on Delighted survey feedback. This enables personalized follow-ups and boosts customer engagement.
What types of tasks can I perform by integrating Creatomate with Delighted?
Integrating Creatomate with Delighted allows you to perform various tasks, including:
- Automatically generate thank-you videos for high satisfaction scores.
- Create personalized video offers based on feedback survey responses.
- Trigger video testimonials requests after positive survey experiences.
- Update video templates in Creatomate with new Delighted survey data.
- Send tailored video tutorials based on negative feedback received.
Can I use JavaScript to transform data between Creatomate and Delighted?
Yes! Latenode allows you to use JavaScript code blocks to manipulate data, ensuring seamless data transformation between Creatomate and Delighted.
Are there any limitations to the Creatomate and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex video templates in Creatomate may require more processing time.
- Delighted's API rate limits could affect large batch operations.
- Custom JavaScript code requires technical expertise to implement.