How to connect Creatomate and Zendesk Sell
Create a New Scenario to Connect Creatomate and Zendesk Sell
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Creatomate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Creatomate or Zendesk Sell will be your first step. To do this, click "Choose an app," find Creatomate or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Creatomate Node
Select the Creatomate node from the app selection panel on the right.

Creatomate
Configure the Creatomate
Click on the Creatomate node to configure it. You can modify the Creatomate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Creatomate node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Creatomate and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Creatomate and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Creatomate, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Creatomate and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Creatomate and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Creatomate and Zendesk Sell
Zendesk Sell + Creatomate + Google Sheets: When a new lead is created in Zendesk Sell, a video showcase is generated using Creatomate. The details of the video render, like the video URL and lead information, are then added to a Google Sheet for tracking and follow-up.
Zendesk Sell + Creatomate + Slack: When a deal is updated in Zendesk Sell, and its status changes to closed, Creatomate generates a thank you video. A notification, including the video link, is then sent to a specified Slack channel to inform the sales team.
Creatomate and Zendesk Sell integration alternatives
About Creatomate
Automate video creation with Creatomate in Latenode. Generate personalized videos from data: product demos, social media content, or reports. Connect Creatomate to any data source and automate complex workflows with Latenode's visual editor, JavaScript support, and flexible API. Scale video production without manual effort.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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FAQ Creatomate and Zendesk Sell
How can I connect my Creatomate account to Zendesk Sell using Latenode?
To connect your Creatomate account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Creatomate and click on "Connect".
- Authenticate your Creatomate and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically generate personalized video for new leads?
Yes, you can! Latenode lets you trigger Creatomate video generation when a new lead is added to Zendesk Sell. This automates personalized outreach, improving engagement and conversion rates.
What types of tasks can I perform by integrating Creatomate with Zendesk Sell?
Integrating Creatomate with Zendesk Sell allows you to perform various tasks, including:
- Create promotional videos when deals reach a specific stage.
- Generate personalized welcome videos for new Zendesk Sell contacts.
- Automatically update video content with lead information.
- Send video notifications to sales reps for qualified leads.
- Archive Creatomate videos when deals are won or lost.
Can I use JavaScript to transform Zendesk Sell data before video creation?
Yes! Latenode’s JavaScript blocks allow you to manipulate Zendesk Sell data, ensuring seamless compatibility with Creatomate’s video generation process.
Are there any limitations to the Creatomate and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Creatomate and Zendesk Sell APIs may affect performance.
- Complex data transformations may require advanced JavaScript knowledge.
- Real-time video updates depend on the speed of the Creatomate API.