Customer.io and ConvertAPI Integration

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Automatically convert and personalize documents based on Customer.io data using ConvertAPI. Latenode's visual editor and JavaScript nodes simplify complex document workflows, while execution-based pricing keeps costs low as you scale.

Customer.io + ConvertAPI integration

Connect Customer.io and ConvertAPI in minutes with Latenode.

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Automate your workflow

Swap Apps

Customer.io

ConvertAPI

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Customer.io and ConvertAPI

Create a New Scenario to Connect Customer.io and ConvertAPI

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Customer.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Customer.io or ConvertAPI will be your first step. To do this, click "Choose an app," find Customer.io or ConvertAPI, and select the appropriate trigger to start the scenario.

Add the Customer.io Node

Select the Customer.io node from the app selection panel on the right.

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Configure the Customer.io

Click on the Customer.io node to configure it. You can modify the Customer.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the ConvertAPI Node

Next, click the plus (+) icon on the Customer.io node, select ConvertAPI from the list of available apps, and choose the action you need from the list of nodes within ConvertAPI.

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Authenticate ConvertAPI

Now, click the ConvertAPI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ConvertAPI settings. Authentication allows you to use ConvertAPI through Latenode.

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Configure the Customer.io and ConvertAPI Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Customer.io and ConvertAPI Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Customer.io, ConvertAPI, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Customer.io and ConvertAPI integration works as expected. Depending on your setup, data should flow between Customer.io and ConvertAPI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Customer.io and ConvertAPI

Customer.io + ConvertAPI + Google Sheets: When a new person is added to a Customer.io segment (e.g., newsletter signups), a PDF summary of their profile is created using ConvertAPI, and a row is added to a Google Sheet for weekly reporting.

Customer.io + ConvertAPI + Airtable: When a new or modified record is created in Airtable (representing a customer document), the document is converted to PDF using ConvertAPI. The PDF is then stored in Airtable, and the customer profile in Customer.io is updated with a link to the PDF in Airtable.

Customer.io and ConvertAPI integration alternatives

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

About ConvertAPI

Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.

See how Latenode works

FAQ Customer.io and ConvertAPI

How can I connect my Customer.io account to ConvertAPI using Latenode?

To connect your Customer.io account to ConvertAPI on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Customer.io and click on "Connect".
  • Authenticate your Customer.io and ConvertAPI accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I personalize PDF reports based on Customer.io segments?

Yes, you can! Latenode lets you dynamically generate documents with ConvertAPI based on customer data from Customer.io, automating personalized reporting and enhancing customer engagement.

What types of tasks can I perform by integrating Customer.io with ConvertAPI?

Integrating Customer.io with ConvertAPI allows you to perform various tasks, including:

  • Generate personalized PDF invoices triggered by customer events.
  • Create branded marketing materials with customer-specific content.
  • Convert customer data into easily shareable reports.
  • Automatically optimize image assets for email campaigns.
  • Archive Customer.io data in secure, searchable PDF documents.

How does Latenode handle Customer.io webhooks reliably?

Latenode offers robust webhook handling, ensuring consistent data flow from Customer.io even during peak loads, thanks to its scalable infrastructure.

Are there any limitations to the Customer.io and ConvertAPI integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex PDF templates may require advanced ConvertAPI knowledge.
  • Rate limits apply based on your Customer.io and ConvertAPI plans.
  • Real-time conversion of very large files can impact workflow speed.

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