Customer.io and Giphy Integration

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Enrich Customer.io campaigns with engaging Giphy content. Latenode's visual editor simplifies adding GIFs to email, boosting click-through rates. Scale easily with affordable execution-based pricing and custom JavaScript logic.

Customer.io + Giphy integration

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Automate your workflow

Swap Apps

Customer.io

Giphy

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Customer.io and Giphy

Create a New Scenario to Connect Customer.io and Giphy

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Customer.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Customer.io or Giphy will be your first step. To do this, click "Choose an app," find Customer.io or Giphy, and select the appropriate trigger to start the scenario.

Add the Customer.io Node

Select the Customer.io node from the app selection panel on the right.

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Customer.io

Configure the Customer.io

Click on the Customer.io node to configure it. You can modify the Customer.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Customer.io

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Run node once

Add the Giphy Node

Next, click the plus (+) icon on the Customer.io node, select Giphy from the list of available apps, and choose the action you need from the list of nodes within Giphy.

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Authenticate Giphy

Now, click the Giphy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Giphy settings. Authentication allows you to use Giphy through Latenode.

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Configure the Customer.io and Giphy Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Customer.io and Giphy Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Customer.io, Giphy, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Customer.io and Giphy integration works as expected. Depending on your setup, data should flow between Customer.io and Giphy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Customer.io and Giphy

Customer.io + Giphy + Slack: When a customer reaches a specific milestone tracked as an event in Customer.io, find a relevant GIF using Giphy and post it to a dedicated Slack channel to celebrate the achievement.

Customer.io + Giphy + Discord bot: When a customer reaches a goal, as indicated by tracking an event in Customer.io, automatically find a congratulatory GIF using Giphy and post it to a specific Discord channel using the Discord bot.

Customer.io and Giphy integration alternatives

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

About Giphy

Automate engaging content. Use Giphy within Latenode to automatically add GIFs to messages based on triggers or data. Instead of manual searches, craft dynamic responses in support tickets or social media. Latenode's visual editor and flexible logic ensure your GIF game is always on point and relevant.

See how Latenode works

FAQ Customer.io and Giphy

How can I connect my Customer.io account to Giphy using Latenode?

To connect your Customer.io account to Giphy on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Customer.io and click on "Connect".
  • Authenticate your Customer.io and Giphy accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send GIFs in Customer.io based on user behavior?

Yes! Latenode lets you trigger Giphy searches based on Customer.io events. Enrich customer communication with relevant GIFs, automatically delivered to boost engagement.

What types of tasks can I perform by integrating Customer.io with Giphy?

Integrating Customer.io with Giphy allows you to perform various tasks, including:

  • Automatically send GIFs in Customer.io messages based on events.
  • Personalize outreach with trending GIFs that resonate with users.
  • Enhance customer support tickets with relevant visual aids.
  • Trigger Giphy searches when specific Customer.io segments are updated.
  • Create internal notifications in Slack with animated content via Giphy.

How can I customize Giphy searches using Customer.io data?

Latenode allows you to use Customer.io data (like user preferences) in your Giphy search queries for personalized and engaging content.

Are there any limitations to the Customer.io and Giphy integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by the Giphy API may affect high-volume workflows.
  • Advanced Giphy features (e.g., sticker packs) may not be fully supported.
  • Customer.io message size limits might restrict very large GIF files.

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